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Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews
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Ratings by dimension

  • Ease of use3.9
  • Value3.8
  • Support3.9
  • Features3.8

Rating distribution

  • 5 stars86
  • 4 stars75
  • 3 stars34
  • 2 stars22
  • 1 star8

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Verified reviews for Moorepay

225 reviews matching your filters

Olivia Sinclair

Sole trader · 1-10 employees · Marketing and advertising

United Kingdom
4.0

5 Aug 2025

Good if you would rather outsource

Decades of bureau experience shows in how little goes wrong. Only real gripe is that you give up some direct control by outsourcing.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

You give up some direct control by outsourcing.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years33 found this helpful

James Devlin

Finance manager · 201-500 employees · Retail

LinkedIn verifiedUnited Kingdom
2.0

4 Aug 2025

Payroll off our desk for good

The software itself is less slick than the modern cloud tools, and a managed service costs more than running it yourself. Decades of bureau experience shows in how little goes wrong, which is about the only positive.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years25 found this helpful

Katie Nowak

Sole trader · 11-50 employees · Property and lettings

United Kingdom
5.0

26 Jul 2025

Reliable managed service

The employment law advice has saved us more than the fee twice now, and decades of bureau experience shows in how little goes wrong. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years1 found this helpful

Eleanor Stroud

Director · 1-10 employees · Manufacturing

United Kingdom
4.0

15 Jul 2025

Worth it to not think about payroll

The pay run just happens and we approve it, and they deal with HMRC so we never have to. The software itself is less slick than the modern cloud tools, but we live with it.

Pros

The pay run just happens and we approve it.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years37 found this helpful

Jodie Colquhoun

Management accountant · 201-500 employees · Property and lettings

United Kingdom
4.0

6 Jul 2025

Payroll off our desk for good

They deal with HMRC so we never have to, and decades of bureau experience shows in how little goes wrong. Changes go through the bureau rather than being instant, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

Changes go through the bureau rather than being instant.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years3 found this helpful

Adam Ferreira

Director · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
4.0

30 Jun 2025

Takes the stress away

The employment law advice has saved us more than the fee twice now. Only real gripe is that you give up some direct control by outsourcing.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years22 found this helpful

Freya Halliwell

Bookkeeper · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom
2.0

28 Jun 2025

Payroll off our desk for good

Changes go through the bureau rather than being instant, and the software itself is less slick than the modern cloud tools. The employment law advice has saved us more than the fee twice now, which is about the only positive.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

Changes go through the bureau rather than being instant.

Ease of use
3.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years23 found this helpful

Ian Hargreaves

Head of payroll · 1000+ employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

24 Jun 2025

The advice line earns its keep

The pay run just happens and we approve it, and decades of bureau experience shows in how little goes wrong. No complaints so far.

Pros

The pay run just happens and we approve it.

Cons

A managed service costs more than running it yourself.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years10 found this helpful

Paul Bramley

Financial controller · 51-200 employees · Accounting

United Kingdom
5.0

20 Jun 2025

Reliable managed service

Decades of bureau experience shows in how little goes wrong, and handing payroll over entirely was the best decision we made. No complaints so far.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

A managed service costs more than running it yourself.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years14 found this helpful

Bethany Dunmore

Operations manager · 51-200 employees · Charity and non-profit

United Kingdom
4.0

20 Jun 2025

Worth it to not think about payroll

Handing payroll over entirely was the best decision we made. Only real gripe is that you give up some direct control by outsourcing.

Pros

Handing payroll over entirely was the best decision we made.

Cons

You give up some direct control by outsourcing.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years21 found this helpful