Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Alan Ainsley

Director · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

13 Nov 2025

Power BI depth is a bonus

Native UK VAT and MTD meant no partner development for compliance, and finance and operations finally sit in one system. No complaints so far.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years18 found this helpful

Craig Colquhoun

Founder · 1-10 employees · Property and lettings

United Kingdom

4.0

30 Oct 2025

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for Less than 6 months20 found this helpful

Christopher Rhodes

Operations manager · 201-500 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

24 Oct 2025

Real ERP, real project

Power BI on top gives our finance team real analytical depth, and native UK VAT and MTD meant no partner development for compliance. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months28 found this helpful

Martin Bramley

Company secretary · 51-200 employees · Healthcare

United Kingdom

2.0

20 Oct 2025

Seamless with Microsoft 365

The interface carries some of its NAV heritage, and heavier than a small business that just needs accounting. Working from Outlook and Excel with a live link to the data is seamless, which is about the only positive.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years31 found this helpful

Sophie Begum

HR manager · 201-500 employees · Engineering

United Kingdom

3.0

9 Oct 2025

Real ERP, real project

Power BI on top gives our finance team real analytical depth. That said, it is a full ERP, so implementation was a proper project and heavier than a small business that just needs accounting.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years3 found this helpful

Michael Holloway

Operations manager · 51-200 employees · Professional services

United Kingdom

5.0

6 Oct 2025

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless. Native UK VAT and MTD meant no partner development for compliance.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months1 found this helpful

Rebecca Sinclair

Financial controller · 51-200 employees · Fitness and leisure

United Kingdom

4.0

4 Oct 2025

Finance and operations in one

Power BI on top gives our finance team real analytical depth. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months30 found this helpful

Daniel Ainsley

Operations manager · 201-500 employees · Legal services

LinkedIn verifiedUnited Kingdom

4.0

2 Oct 2025

Seamless with Microsoft 365

Finance and operations finally sit in one system. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months32 found this helpful

Simon Dunmore

Practice manager · 1-10 employees · Engineering

United Kingdom

4.0

30 Sep 2025

Seamless with Microsoft 365

Working from Outlook and Excel with a live link to the data is seamless. Only real gripe is that the interface carries some of its NAV heritage.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months28 found this helpful

Freya Nasir

HR manager · 51-200 employees · Retail

United Kingdom

5.0

27 Sep 2025

Finance and operations in one

For a Microsoft shop it feels like part of the estate, and Power BI on top gives our finance team real analytical depth. No complaints so far.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months4 found this helpful