Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Rebecca Vaughan

Office manager · 1-10 employees · Manufacturing

United Kingdom

5.0

28 May 2026

Great for a Microsoft shop

Native UK VAT and MTD meant no partner development for compliance, and Power BI on top gives our finance team real analytical depth. No complaints so far.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months7 found this helpful

Nicola Fairbanks

Finance manager · 51-200 employees · Wholesale

United Kingdom

5.0

25 May 2026

Real ERP, real project

Native UK VAT and MTD meant no partner development for compliance. For a Microsoft shop it feels like part of the estate.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months27 found this helpful

Olivia Bramley

Operations manager · 201-500 employees · Construction

LinkedIn verifiedUnited Kingdom

4.0

22 May 2026

Power BI depth is a bonus

Finance and operations finally sit in one system, and native UK VAT and MTD meant no partner development for compliance. The wrong partner is the main way it goes badly, but we live with it.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months30 found this helpful

Stephen Hargreaves

Office manager · 1-10 employees · Legal services

United Kingdom

5.0

20 May 2026

Finance and operations in one

Finance and operations finally sit in one system, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months7 found this helpful

Mark Wexford

Founder · 1-10 employees · Property and lettings

United Kingdom

5.0

19 May 2026

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless. Native UK VAT and MTD meant no partner development for compliance.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months11 found this helpful

Helen Sandhu

Sole trader · 1-10 employees · Education

United Kingdom

4.0

19 May 2026

Power BI depth is a bonus

For a Microsoft shop it feels like part of the estate, and finance and operations finally sit in one system. The interface carries some of its NAV heritage, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months10 found this helpful

Charlotte Patel

Founder · 11-50 employees · Logistics and transport

United Kingdom

5.0

12 May 2026

Finance and operations in one

Finance and operations finally sit in one system. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years1 found this helpful

Claire Sinclair

Founder · 1-10 employees · Marketing and advertising

United Kingdom

4.0

9 May 2026

Native MTD was the decider

For a Microsoft shop it feels like part of the estate, and native UK VAT and MTD meant no partner development for compliance. The interface carries some of its NAV heritage, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months1 found this helpful

Neil Whitfield

Payroll manager · 51-200 employees · Professional services

United Kingdom

5.0

8 May 2026

Great for a Microsoft shop

Working from Outlook and Excel with a live link to the data is seamless. Finance and operations finally sit in one system.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years30 found this helpful

Laura Bhatti

Operations manager · 51-200 employees · Accounting

United Kingdom

5.0

2 May 2026

Great for a Microsoft shop

Finance and operations finally sit in one system, and working from Outlook and Excel with a live link to the data is seamless. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years22 found this helpful