Verified reviews for Microsoft Dynamics 365 Business Central
243 reviews matching your filters
J
James Devlin
Head of payroll · 501-1000 employees · Legal services
United Kingdom
4.0
23 Jun 2026
Real ERP, real project
Power BI on top gives our finance team real analytical depth. Only real gripe is that the wrong partner is the main way it goes badly.
Pros
Power BI on top gives our finance team real analytical depth.
Cons
The wrong partner is the main way it goes badly.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 2+ years27 found this helpful
J
Jodie Patel
Practice manager · 11-50 employees · Legal services
United Kingdom
5.0
16 Jun 2026
Power BI depth is a bonus
For a Microsoft shop it feels like part of the estate, and finance and operations finally sit in one system. No complaints so far.
Pros
For a Microsoft shop it feels like part of the estate.
Cons
The wrong partner is the main way it goes badly.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months9 found this helpful
M
Mohammed Adeyemi
Finance business partner · 1000+ employees · Veterinary
United Kingdom
3.0
16 Jun 2026
Power BI depth is a bonus
Power BI on top gives our finance team real analytical depth. That said, heavier than a small business that just needs accounting and the interface carries some of its NAV heritage.
Pros
Power BI on top gives our finance team real analytical depth.
Cons
Heavier than a small business that just needs accounting.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years19 found this helpful
H
Helen Vaughan
Practice manager · 1-10 employees · Manufacturing
United Kingdom
3.0
12 Jun 2026
Seamless with Microsoft 365
Working from Outlook and Excel with a live link to the data is seamless. That said, the interface carries some of its NAV heritage and the wrong partner is the main way it goes badly.
Pros
Working from Outlook and Excel with a live link to the data is seamless.
Power BI on top gives our finance team real analytical depth, and for a Microsoft shop it feels like part of the estate. No complaints so far.
Pros
Power BI on top gives our finance team real analytical depth.
Cons
Heavier than a small business that just needs accounting.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months31 found this helpful
R
Rebecca Mackenzie
Finance business partner · 501-1000 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
4.0
8 Jun 2026
Real ERP, real project
Finance and operations finally sit in one system. Only real gripe is that heavier than a small business that just needs accounting.
Pros
Finance and operations finally sit in one system.
Cons
Heavier than a small business that just needs accounting.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years34 found this helpful
M
Martin Baptiste
Head of payroll · 501-1000 employees · Construction
United Kingdom
5.0
8 Jun 2026
Real ERP, real project
Working from Outlook and Excel with a live link to the data is seamless. Power BI on top gives our finance team real analytical depth.
Pros
Working from Outlook and Excel with a live link to the data is seamless.
Cons
Heavier than a small business that just needs accounting.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years29 found this helpful
S
Simon Thornley
Company secretary · 201-500 employees · Logistics and transport
United Kingdom
4.0
6 Jun 2026
Real ERP, real project
Power BI on top gives our finance team real analytical depth, and for a Microsoft shop it feels like part of the estate. The wrong partner is the main way it goes badly, but we live with it.
Pros
Power BI on top gives our finance team real analytical depth.
Cons
The wrong partner is the main way it goes badly.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years4 found this helpful
S
Sarah Colquhoun
Finance manager · 201-500 employees · Hospitality
United Kingdom
3.0
3 Jun 2026
Real ERP, real project
Working from Outlook and Excel with a live link to the data is seamless. That said, heavier than a small business that just needs accounting and it is a full ERP, so implementation was a proper project.
Pros
Working from Outlook and Excel with a live link to the data is seamless.
Cons
Heavier than a small business that just needs accounting.
Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years8 found this helpful
E
Emma Kowalski
Head of payroll · 1000+ employees · Fitness and leisure
United Kingdom
4.0
29 May 2026
Great for a Microsoft shop
Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the interface carries some of its NAV heritage.
Pros
Native UK VAT and MTD meant no partner development for compliance.