Skip to content
Microsoft Dynamics 365 Business Central logo

Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars103
  • 4 stars83
  • 3 stars40
  • 2 stars15
  • 1 star2

Filter reviews

Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

James Devlin

Head of payroll · 501-1000 employees · Legal services

United Kingdom
4.0

23 Jun 2026

Real ERP, real project

Power BI on top gives our finance team real analytical depth. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 2+ years27 found this helpful

Jodie Patel

Practice manager · 11-50 employees · Legal services

United Kingdom
5.0

16 Jun 2026

Power BI depth is a bonus

For a Microsoft shop it feels like part of the estate, and finance and operations finally sit in one system. No complaints so far.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The wrong partner is the main way it goes badly.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months9 found this helpful

Mohammed Adeyemi

Finance business partner · 1000+ employees · Veterinary

United Kingdom
3.0

16 Jun 2026

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth. That said, heavier than a small business that just needs accounting and the interface carries some of its NAV heritage.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years19 found this helpful

Helen Vaughan

Practice manager · 1-10 employees · Manufacturing

United Kingdom
3.0

12 Jun 2026

Seamless with Microsoft 365

Working from Outlook and Excel with a live link to the data is seamless. That said, the interface carries some of its NAV heritage and the wrong partner is the main way it goes badly.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use
2.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months38 found this helpful

Katie Vaughan

Financial controller · 51-200 employees · Veterinary

United Kingdom
5.0

12 Jun 2026

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months31 found this helpful

Rebecca Mackenzie

Finance business partner · 501-1000 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
4.0

8 Jun 2026

Real ERP, real project

Finance and operations finally sit in one system. Only real gripe is that heavier than a small business that just needs accounting.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 2+ years34 found this helpful

Martin Baptiste

Head of payroll · 501-1000 employees · Construction

United Kingdom
5.0

8 Jun 2026

Real ERP, real project

Working from Outlook and Excel with a live link to the data is seamless. Power BI on top gives our finance team real analytical depth.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years29 found this helpful

Simon Thornley

Company secretary · 201-500 employees · Logistics and transport

United Kingdom
4.0

6 Jun 2026

Real ERP, real project

Power BI on top gives our finance team real analytical depth, and for a Microsoft shop it feels like part of the estate. The wrong partner is the main way it goes badly, but we live with it.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years4 found this helpful

Sarah Colquhoun

Finance manager · 201-500 employees · Hospitality

United Kingdom
3.0

3 Jun 2026

Real ERP, real project

Working from Outlook and Excel with a live link to the data is seamless. That said, heavier than a small business that just needs accounting and it is a full ERP, so implementation was a proper project.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

Heavier than a small business that just needs accounting.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years8 found this helpful

Emma Kowalski

Head of payroll · 1000+ employees · Fitness and leisure

United Kingdom
4.0

29 May 2026

Great for a Microsoft shop

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the interface carries some of its NAV heritage.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years2 found this helpful