Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Robert Middleton

Management accountant · 51-200 employees · Recruitment

United Kingdom

4.0

18 May 2024

Seamless with Microsoft 365

Finance and operations finally sit in one system, and for a Microsoft shop it feels like part of the estate. Heavier than a small business that just needs accounting, but we live with it.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years17 found this helpful

Emma Begum

Financial controller · 51-200 employees · Healthcare

LinkedIn verifiedUnited Kingdom

5.0

15 May 2024

Real ERP, real project

Finance and operations finally sit in one system, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months

Craig Patel

Practice manager · 11-50 employees · Hospitality

United Kingdom

2.0

7 May 2024

Finance and operations in one

Heavier than a small business that just needs accounting, and the wrong partner is the main way it goes badly. Native UK VAT and MTD meant no partner development for compliance, which is about the only positive.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 1.0

Used for 1-2 years4 found this helpful

Ian Okonkwo

Systems accountant · 501-1000 employees · Education

United Kingdom

3.0

6 May 2024

Real ERP, real project

Mixed. Finance and operations finally sit in one system, but the interface carries some of its NAV heritage.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use: 2.0
Value for money: 4.0
Customer service: 4.0
Functionality: 2.0

Used for 2+ years37 found this helpful

Rebecca Nowak

Sole trader · 11-50 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

30 Apr 2024

Finance and operations in one

Working from Outlook and Excel with a live link to the data is seamless. Native UK VAT and MTD meant no partner development for compliance.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years35 found this helpful

Louise Whitfield

Management accountant · 51-200 employees · Education

United Kingdom

4.0

27 Apr 2024

Native MTD was the decider

Working from Outlook and Excel with a live link to the data is seamless, and for a Microsoft shop it feels like part of the estate. It is a full ERP, so implementation was a proper project, but we live with it.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months34 found this helpful

Craig Osei

Practice manager · 11-50 employees · Wholesale

United Kingdom

4.0

26 Apr 2024

Seamless with Microsoft 365

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the interface carries some of its NAV heritage.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful

Zoe Osei

Office manager · 1-10 employees · Manufacturing

United Kingdom

5.0

17 Apr 2024

Native MTD was the decider

Power BI on top gives our finance team real analytical depth. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months8 found this helpful

Thomas Stroud

HR director · 1000+ employees · Property and lettings

United Kingdom

5.0

8 Apr 2024

Finance and operations in one

Finance and operations finally sit in one system, and native UK VAT and MTD meant no partner development for compliance. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months39 found this helpful

Ruth Colquhoun

Finance business partner · 1000+ employees · Engineering

LinkedIn verifiedUnited Kingdom

5.0

31 Mar 2024

Native MTD was the decider

Power BI on top gives our finance team real analytical depth. Native UK VAT and MTD meant no partner development for compliance.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years22 found this helpful