Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Eleanor Sinclair

Sole trader · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

26 Mar 2024

Finance and operations in one

Power BI on top gives our finance team real analytical depth, and finance and operations finally sit in one system. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Claire Middleton

Director · 1-10 employees · Manufacturing

United Kingdom

5.0

26 Mar 2024

Finance and operations in one

Working from Outlook and Excel with a live link to the data is seamless, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years2 found this helpful

Megan Marsden

Bookkeeper · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

22 Mar 2024

Great for a Microsoft shop

Working from Outlook and Excel with a live link to the data is seamless, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months8 found this helpful

Michael Adeyemi

Payroll manager · 51-200 employees · Veterinary

United Kingdom

4.0

18 Mar 2024

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless, and Power BI on top gives our finance team real analytical depth. It is a full ERP, so implementation was a proper project, but we live with it.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months30 found this helpful

Christopher Quinn

Sole trader · 11-50 employees · IT services

United Kingdom

5.0

18 Mar 2024

Native MTD was the decider

Native UK VAT and MTD meant no partner development for compliance. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months27 found this helpful

Jodie Bhatti

Finance director · 1000+ employees · Professional services

LinkedIn verifiedUnited Kingdom

2.0

17 Mar 2024

Great for a Microsoft shop

It is a full ERP, so implementation was a proper project, and the interface carries some of its NAV heritage. Native UK VAT and MTD meant no partner development for compliance, which is about the only positive.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 1.0

Used for 2+ years3 found this helpful

Peter Osei

Head of payroll · 501-1000 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

4.0

16 Mar 2024

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless, and native UK VAT and MTD meant no partner development for compliance. The interface carries some of its NAV heritage, but we live with it.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months22 found this helpful

Megan Sandhu

Founder · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

3.0

8 Mar 2024

Native MTD was the decider

Mixed. For a Microsoft shop it feels like part of the estate, but the interface carries some of its NAV heritage.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years15 found this helpful

Laura Quinn

Payroll manager · 201-500 employees · IT services

United Kingdom

4.0

6 Mar 2024

Real ERP, real project

Power BI on top gives our finance team real analytical depth, and for a Microsoft shop it feels like part of the estate. The interface carries some of its NAV heritage, but we live with it.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months9 found this helpful

Stephen Fairbanks

Office manager · 11-50 employees · Marketing and advertising

United Kingdom

4.0

23 Feb 2024

Finance and operations in one

Finance and operations finally sit in one system. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months11 found this helpful