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Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars103
  • 4 stars83
  • 3 stars40
  • 2 stars15
  • 1 star2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Helen Sandhu

Payroll manager · 201-500 employees · Retail

United Kingdom
4.0

2 Jun 2024

Power BI depth is a bonus

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the interface carries some of its NAV heritage.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years11 found this helpful

Rachel Colquhoun

Office manager · 11-50 employees · Recruitment

United Kingdom
5.0

31 May 2024

Real ERP, real project

Finance and operations finally sit in one system. Power BI on top gives our finance team real analytical depth.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years16 found this helpful

Jodie Bhatti

Systems accountant · 501-1000 employees · Healthcare

United Kingdom
5.0

30 May 2024

Great for a Microsoft shop

Finance and operations finally sit in one system. Native UK VAT and MTD meant no partner development for compliance.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years24 found this helpful

Freya Mackenzie

Owner · 11-50 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
5.0

30 May 2024

Native MTD was the decider

Finance and operations finally sit in one system. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months5 found this helpful

Jodie Radcliffe

Finance manager · 201-500 employees · Professional services

LinkedIn verifiedUnited Kingdom
3.0

30 May 2024

Great for a Microsoft shop

Mixed. Working from Outlook and Excel with a live link to the data is seamless, but the wrong partner is the main way it goes badly.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The wrong partner is the main way it goes badly.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years15 found this helpful

Laura Middleton

Director · 11-50 employees · Engineering

LinkedIn verifiedUnited Kingdom
4.0

27 May 2024

Real ERP, real project

Native UK VAT and MTD meant no partner development for compliance, and working from Outlook and Excel with a live link to the data is seamless. The wrong partner is the main way it goes badly, but we live with it.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months24 found this helpful

Nicola Sinclair

Practice manager · 1-10 employees · Wholesale

United Kingdom
5.0

26 May 2024

Native MTD was the decider

For a Microsoft shop it feels like part of the estate, and finance and operations finally sit in one system. No complaints so far.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months2 found this helpful

Rebecca Ferreira

Director · 11-50 employees · Engineering

United Kingdom
2.0

25 May 2024

Finance and operations in one

The wrong partner is the main way it goes badly, and the interface carries some of its NAV heritage. Power BI on top gives our finance team real analytical depth, which is about the only positive.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months15 found this helpful

Sophie Corrigan

Financial controller · 201-500 employees · Construction

United Kingdom
3.0

24 May 2024

Seamless with Microsoft 365

For a Microsoft shop it feels like part of the estate. That said, the wrong partner is the main way it goes badly and heavier than a small business that just needs accounting.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The wrong partner is the main way it goes badly.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years9 found this helpful

Nicola Hargreaves

Finance manager · 51-200 employees · Professional services

LinkedIn verifiedUnited Kingdom
4.0

24 May 2024

Native MTD was the decider

For a Microsoft shop it feels like part of the estate. Only real gripe is that the interface carries some of its NAV heritage.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years15 found this helpful