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Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars103
  • 4 stars83
  • 3 stars40
  • 2 stars15
  • 1 star2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Thomas Kowalski

Owner · 1-10 employees · Veterinary

United Kingdom
4.0

8 Jul 2024

Finance and operations in one

Power BI on top gives our finance team real analytical depth. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years22 found this helpful

Aisha Pemberton

Systems accountant · 1000+ employees · Food and beverage

United Kingdom
2.0

5 Jul 2024

Real ERP, real project

It is a full ERP, so implementation was a proper project, and the wrong partner is the main way it goes badly. Finance and operations finally sit in one system, which is about the only positive.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months31 found this helpful

Stephen Fairbanks

Sole trader · 11-50 employees · Fitness and leisure

United Kingdom
5.0

4 Jul 2024

Native MTD was the decider

Power BI on top gives our finance team real analytical depth. For a Microsoft shop it feels like part of the estate.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months7 found this helpful

Thomas Middleton

Director · 11-50 employees · Legal services

United Kingdom
4.0

3 Jul 2024

Real ERP, real project

For a Microsoft shop it feels like part of the estate. Only real gripe is that the interface carries some of its NAV heritage.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years38 found this helpful

Robert Stroud

Finance manager · 51-200 employees · Accounting

United Kingdom
5.0

1 Jul 2024

Real ERP, real project

For a Microsoft shop it feels like part of the estate. Native UK VAT and MTD meant no partner development for compliance.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months22 found this helpful

Louise Trelawny

Director · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom
4.0

29 Jun 2024

Finance and operations in one

Working from Outlook and Excel with a live link to the data is seamless, and Power BI on top gives our finance team real analytical depth. Heavier than a small business that just needs accounting, but we live with it.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

Heavier than a small business that just needs accounting.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months11 found this helpful

Michael Vaughan

Sole trader · 1-10 employees · Accounting

United Kingdom
5.0

28 Jun 2024

Native MTD was the decider

Native UK VAT and MTD meant no partner development for compliance, and finance and operations finally sit in one system. No complaints so far.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years8 found this helpful

Callum Kaur

Founder · 1-10 employees · Property and lettings

United Kingdom
2.0

16 Jun 2024

Power BI depth is a bonus

The wrong partner is the main way it goes badly, and heavier than a small business that just needs accounting. Power BI on top gives our finance team real analytical depth, which is about the only positive.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years32 found this helpful

Rachel Trelawny

Owner · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
4.0

13 Jun 2024

Great for a Microsoft shop

Working from Outlook and Excel with a live link to the data is seamless, and finance and operations finally sit in one system. Heavier than a small business that just needs accounting, but we live with it.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

Heavier than a small business that just needs accounting.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
5.0
Used for Less than 6 months1 found this helpful

Priya Holloway

Founder · 11-50 employees · Healthcare

United Kingdom
4.0

4 Jun 2024

Real ERP, real project

Power BI on top gives our finance team real analytical depth, and finance and operations finally sit in one system. The wrong partner is the main way it goes badly, but we live with it.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months21 found this helpful