Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Katie Cavendish

HR director · 1000+ employees · Education

United Kingdom

4.0

19 Aug 2024

Great for a Microsoft shop

Finance and operations finally sit in one system, and working from Outlook and Excel with a live link to the data is seamless. The interface carries some of its NAV heritage, but we live with it.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years25 found this helpful

Owen Thornley

Finance business partner · 501-1000 employees · Marketing and advertising

United Kingdom

4.0

8 Aug 2024

Seamless with Microsoft 365

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months9 found this helpful

Zoe Ainsley

Management accountant · 51-200 employees · Marketing and advertising

United Kingdom

5.0

1 Aug 2024

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years

Thomas Thornley

Practice manager · 1-10 employees · Manufacturing

United Kingdom

5.0

28 Jul 2024

Power BI depth is a bonus

Native UK VAT and MTD meant no partner development for compliance. Finance and operations finally sit in one system.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months6 found this helpful

Freya Kaur

HR director · 1000+ employees · Manufacturing

United Kingdom

3.0

22 Jul 2024

Finance and operations in one

Mixed. Native UK VAT and MTD meant no partner development for compliance, but the wrong partner is the main way it goes badly.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 3.0

Used for 6-12 months33 found this helpful

Jodie Bramley

Sole trader · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

3.0

21 Jul 2024

Seamless with Microsoft 365

Mixed. Finance and operations finally sit in one system, but the wrong partner is the main way it goes badly.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years33 found this helpful

Charlotte Trelawny

Financial controller · 51-200 employees · Construction

United Kingdom

5.0

18 Jul 2024

Power BI depth is a bonus

Finance and operations finally sit in one system, and working from Outlook and Excel with a live link to the data is seamless. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years5 found this helpful

Alan Rhodes

Owner · 11-50 employees · Manufacturing

United Kingdom

5.0

17 Jul 2024

Finance and operations in one

For a Microsoft shop it feels like part of the estate, and Power BI on top gives our finance team real analytical depth. No complaints so far.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months39 found this helpful

Aisha Bramley

HR manager · 51-200 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

4.0

16 Jul 2024

Great for a Microsoft shop

For a Microsoft shop it feels like part of the estate. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years5 found this helpful

Owen Wexford

Group financial controller · 501-1000 employees · Healthcare

United Kingdom

5.0

14 Jul 2024

Great for a Microsoft shop

For a Microsoft shop it feels like part of the estate, and finance and operations finally sit in one system. No complaints so far.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months