Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Eleanor Ainsley

Management accountant · 51-200 employees · Legal services

United Kingdom

4.0

19 Nov 2024

Power BI depth is a bonus

For a Microsoft shop it feels like part of the estate, and native UK VAT and MTD meant no partner development for compliance. The interface carries some of its NAV heritage, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years29 found this helpful

Sarah Middleton

HR manager · 51-200 employees · Fitness and leisure

United Kingdom

5.0

18 Nov 2024

Finance and operations in one

Finance and operations finally sit in one system. Native UK VAT and MTD meant no partner development for compliance.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Peter Ainsley

Director · 11-50 employees · Logistics and transport

United Kingdom

5.0

17 Nov 2024

Native MTD was the decider

Native UK VAT and MTD meant no partner development for compliance. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months39 found this helpful

Gareth Pemberton

Owner · 11-50 employees · Professional services

United Kingdom

3.0

21 Oct 2024

Seamless with Microsoft 365

Working from Outlook and Excel with a live link to the data is seamless. That said, the wrong partner is the main way it goes badly and it is a full ERP, so implementation was a proper project.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 4.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months6 found this helpful

Christopher Rhodes

Director · 11-50 employees · IT services

LinkedIn verifiedUnited Kingdom

4.0

20 Oct 2024

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth. Only real gripe is that the interface carries some of its NAV heritage.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years4 found this helpful

Rebecca Nasir

Payroll manager · 201-500 employees · Property and lettings

United Kingdom

2.0

9 Oct 2024

Finance and operations in one

It is a full ERP, so implementation was a proper project, and the wrong partner is the main way it goes badly. Power BI on top gives our finance team real analytical depth, which is about the only positive.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 1.0

Used for 6-12 months35 found this helpful

Rebecca Ellery

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom

4.0

7 Oct 2024

Great for a Microsoft shop

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that heavier than a small business that just needs accounting.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months21 found this helpful

Laura Iqbal

Financial controller · 51-200 employees · Logistics and transport

United Kingdom

4.0

6 Oct 2024

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless, and native UK VAT and MTD meant no partner development for compliance. The interface carries some of its NAV heritage, but we live with it.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years7 found this helpful

Christopher Halliwell

Practice manager · 11-50 employees · Property and lettings

United Kingdom

5.0

2 Oct 2024

Finance and operations in one

Working from Outlook and Excel with a live link to the data is seamless. Power BI on top gives our finance team real analytical depth.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years25 found this helpful

James Nasir

Bookkeeper · 1-10 employees · Veterinary

United Kingdom

3.0

23 Sep 2024

Power BI depth is a bonus

Native UK VAT and MTD meant no partner development for compliance. That said, the interface carries some of its NAV heritage and heavier than a small business that just needs accounting.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months33 found this helpful