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Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars103
  • 4 stars83
  • 3 stars40
  • 2 stars15
  • 1 star2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Paul Patel

Director · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom
5.0

30 Jan 2025

Real ERP, real project

Finance and operations finally sit in one system, and for a Microsoft shop it feels like part of the estate. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years6 found this helpful

Simon Lockhart

Director · 1-10 employees · Retail

United Kingdom
4.0

26 Jan 2025

Great for a Microsoft shop

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

Richard Thornley

Payroll manager · 51-200 employees · Logistics and transport

United Kingdom
3.0

24 Jan 2025

Power BI depth is a bonus

Mixed. Working from Outlook and Excel with a live link to the data is seamless, but the wrong partner is the main way it goes badly.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The wrong partner is the main way it goes badly.

Ease of use
4.0
Value for money
2.0
Customer service
2.0
Functionality
4.0
Used for 2+ years7 found this helpful

Jodie Radcliffe

Bookkeeper · 11-50 employees · Food and beverage

United Kingdom
5.0

15 Jan 2025

Native MTD was the decider

For a Microsoft shop it feels like part of the estate. Native UK VAT and MTD meant no partner development for compliance.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

Heavier than a small business that just needs accounting.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years19 found this helpful

Sophie Bhatti

Owner · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
4.0

9 Jan 2025

Real ERP, real project

Finance and operations finally sit in one system, and working from Outlook and Excel with a live link to the data is seamless. The interface carries some of its NAV heritage, but we live with it.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months21 found this helpful

Alan Dunmore

Director · 11-50 employees · Fitness and leisure

United Kingdom
3.0

3 Jan 2025

Finance and operations in one

Mixed. Power BI on top gives our finance team real analytical depth, but heavier than a small business that just needs accounting.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use
2.0
Value for money
4.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years5 found this helpful

Zoe Rhodes

Management accountant · 201-500 employees · IT services

LinkedIn verifiedUnited Kingdom
3.0

2 Jan 2025

Great for a Microsoft shop

Mixed. Native UK VAT and MTD meant no partner development for compliance, but it is a full ERP, so implementation was a proper project.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
2.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months24 found this helpful

Alan Halliwell

Founder · 1-10 employees · Healthcare

United Kingdom
5.0

2 Jan 2025

Power BI depth is a bonus

Working from Outlook and Excel with a live link to the data is seamless. Native UK VAT and MTD meant no partner development for compliance.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years13 found this helpful

Craig Devlin

Finance director · 501-1000 employees · Professional services

LinkedIn verifiedUnited Kingdom
3.0

31 Dec 2024

Finance and operations in one

Mixed. Power BI on top gives our finance team real analytical depth, but heavier than a small business that just needs accounting.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years32 found this helpful

Robert Mackenzie

HR manager · 51-200 employees · Hospitality

United Kingdom
5.0

26 Dec 2024

Seamless with Microsoft 365

Power BI on top gives our finance team real analytical depth, and native UK VAT and MTD meant no partner development for compliance. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The wrong partner is the main way it goes badly.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years14 found this helpful