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Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars103
  • 4 stars83
  • 3 stars40
  • 2 stars15
  • 1 star2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Ian Ainsley

Bookkeeper · 1-10 employees · Accounting

LinkedIn verifiedUnited Kingdom
4.0

8 Mar 2025

Great for a Microsoft shop

For a Microsoft shop it feels like part of the estate, and Power BI on top gives our finance team real analytical depth. It is a full ERP, so implementation was a proper project, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years30 found this helpful

Christopher Ellery

Payroll manager · 51-200 employees · Food and beverage

United Kingdom
4.0

6 Mar 2025

Native MTD was the decider

Finance and operations finally sit in one system. Only real gripe is that the interface carries some of its NAV heritage.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months10 found this helpful

Robert Dunmore

Finance manager · 51-200 employees · Fitness and leisure

United Kingdom
4.0

14 Feb 2025

Native MTD was the decider

For a Microsoft shop it feels like part of the estate, and working from Outlook and Excel with a live link to the data is seamless. The interface carries some of its NAV heritage, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months31 found this helpful

Aisha Kaur

Financial controller · 51-200 employees · Hospitality

LinkedIn verifiedUnited Kingdom
5.0

13 Feb 2025

Seamless with Microsoft 365

Power BI on top gives our finance team real analytical depth, and working from Outlook and Excel with a live link to the data is seamless. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years26 found this helpful

Mohammed Wexford

HR manager · 51-200 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
4.0

12 Feb 2025

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth, and finance and operations finally sit in one system. Heavier than a small business that just needs accounting, but we live with it.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years19 found this helpful

Zoe Rhodes

Financial controller · 51-200 employees · Logistics and transport

United Kingdom
2.0

10 Feb 2025

Power BI depth is a bonus

Heavier than a small business that just needs accounting, and the wrong partner is the main way it goes badly. Finance and operations finally sit in one system, which is about the only positive.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 2+ years13 found this helpful

Rebecca Okonkwo

Director · 11-50 employees · Professional services

United Kingdom
3.0

9 Feb 2025

Native MTD was the decider

Mixed. Native UK VAT and MTD meant no partner development for compliance, but the wrong partner is the main way it goes badly.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years8 found this helpful

Daniel Quinn

Office manager · 1-10 employees · Manufacturing

United Kingdom
5.0

2 Feb 2025

Native MTD was the decider

Power BI on top gives our finance team real analytical depth. Native UK VAT and MTD meant no partner development for compliance.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years26 found this helpful

Laura Iqbal

Operations manager · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

30 Jan 2025

Native MTD was the decider

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months32 found this helpful

Louise Marsden

Management accountant · 201-500 employees · Recruitment

United Kingdom
5.0

30 Jan 2025

Great for a Microsoft shop

Finance and operations finally sit in one system. Power BI on top gives our finance team real analytical depth.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years24 found this helpful