Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Megan Radcliffe

Sole trader · 1-10 employees · Marketing and advertising

United Kingdom

4.0

19 Apr 2025

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth, and working from Outlook and Excel with a live link to the data is seamless. The interface carries some of its NAV heritage, but we live with it.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The interface carries some of its NAV heritage.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months27 found this helpful

Helen Marsden

Director · 11-50 employees · Wholesale

United Kingdom

5.0

17 Apr 2025

Real ERP, real project

Native UK VAT and MTD meant no partner development for compliance. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years21 found this helpful

Alan Sinclair

Company secretary · 51-200 employees · Food and beverage

United Kingdom

5.0

16 Apr 2025

Power BI depth is a bonus

Finance and operations finally sit in one system, and working from Outlook and Excel with a live link to the data is seamless. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months7 found this helpful

Neil Osei

Financial controller · 201-500 employees · Food and beverage

United Kingdom

4.0

16 Apr 2025

Great for a Microsoft shop

Working from Outlook and Excel with a live link to the data is seamless. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years22 found this helpful

Rachel Ferreira

Founder · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

4.0

25 Mar 2025

Native MTD was the decider

Finance and operations finally sit in one system. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months4 found this helpful

Rachel Hargreaves

Director · 11-50 employees · Construction

United Kingdom

5.0

22 Mar 2025

Real ERP, real project

Power BI on top gives our finance team real analytical depth. Working from Outlook and Excel with a live link to the data is seamless.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years8 found this helpful

Rebecca Ferreira

Director · 1-10 employees · Property and lettings

United Kingdom

5.0

18 Mar 2025

Power BI depth is a bonus

Finance and operations finally sit in one system. For a Microsoft shop it feels like part of the estate.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months20 found this helpful

Laura Nasir

Financial controller · 51-200 employees · Professional services

United Kingdom

5.0

15 Mar 2025

Seamless with Microsoft 365

Finance and operations finally sit in one system, and Power BI on top gives our finance team real analytical depth. No complaints so far.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Hannah Bramley

Director · 1-10 employees · Construction

United Kingdom

1.0

11 Mar 2025

Seamless with Microsoft 365

It is a full ERP, so implementation was a proper project. Heavier than a small business that just needs accounting. Looking at alternatives.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years22 found this helpful

Rachel Pemberton

Bookkeeper · 1-10 employees · Marketing and advertising

United Kingdom

5.0

10 Mar 2025

Seamless with Microsoft 365

Power BI on top gives our finance team real analytical depth, and working from Outlook and Excel with a live link to the data is seamless. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years13 found this helpful