Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

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Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Jodie Ashworth

Office manager · 11-50 employees · IT services

United Kingdom

4.0

22 May 2025

Native MTD was the decider

Working from Outlook and Excel with a live link to the data is seamless. Only real gripe is that heavier than a small business that just needs accounting.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months9 found this helpful

Freya Bramley

Finance manager · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

4.0

22 May 2025

Great for a Microsoft shop

Native UK VAT and MTD meant no partner development for compliance, and working from Outlook and Excel with a live link to the data is seamless. It is a full ERP, so implementation was a proper project, but we live with it.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years26 found this helpful

Bethany Dunmore

Founder · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

4.0

20 May 2025

Native MTD was the decider

For a Microsoft shop it feels like part of the estate, and working from Outlook and Excel with a live link to the data is seamless. Heavier than a small business that just needs accounting, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years5 found this helpful

Simon Trelawny

Bookkeeper · 11-50 employees · Manufacturing

United Kingdom

5.0

13 May 2025

Seamless with Microsoft 365

Native UK VAT and MTD meant no partner development for compliance, and working from Outlook and Excel with a live link to the data is seamless. No complaints so far.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months38 found this helpful

Nicola Ellery

Payroll manager · 201-500 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

11 May 2025

Finance and operations in one

Finance and operations finally sit in one system. Only real gripe is that heavier than a small business that just needs accounting.

Pros

Finance and operations finally sit in one system.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years24 found this helpful

Eleanor Holloway

Owner · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

5.0

11 May 2025

Native MTD was the decider

Power BI on top gives our finance team real analytical depth, and finance and operations finally sit in one system. No complaints so far.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months28 found this helpful

Priya Iqbal

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

7 May 2025

Real ERP, real project

Power BI on top gives our finance team real analytical depth. Finance and operations finally sit in one system.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years16 found this helpful

Kevin Marsden

Founder · 1-10 employees · Wholesale

United Kingdom

4.0

2 May 2025

Finance and operations in one

For a Microsoft shop it feels like part of the estate, and finance and operations finally sit in one system. The wrong partner is the main way it goes badly, but we live with it.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years32 found this helpful

Kevin Pemberton

Finance director · 501-1000 employees · Fitness and leisure

United Kingdom

2.0

27 Apr 2025

Finance and operations in one

Heavier than a small business that just needs accounting, and it is a full ERP, so implementation was a proper project. For a Microsoft shop it feels like part of the estate, which is about the only positive.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months14 found this helpful

Owen Adeyemi

Office manager · 11-50 employees · Veterinary

United Kingdom

5.0

23 Apr 2025

Power BI depth is a bonus

Finance and operations finally sit in one system. Power BI on top gives our finance team real analytical depth.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years5 found this helpful