Microsoft Dynamics 365 Business Central

Verified listing

Microsoft's cloud ERP for mid sized businesses, strong for Microsoft 365 users

4.1Based on 243 reviews

Visit website

Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
103
4 stars
83
3 stars
40
2 stars
15
1 star
2

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Microsoft Dynamics 365 Business Central

243 reviews matching your filters

Neil Sinclair

Founder · 11-50 employees · Professional services

United Kingdom

4.0

6 Jul 2025

Power BI depth is a bonus

Native UK VAT and MTD meant no partner development for compliance. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months33 found this helpful

Mark Marsden

Practice manager · 11-50 employees · Recruitment

United Kingdom

5.0

29 Jun 2025

Great for a Microsoft shop

For a Microsoft shop it feels like part of the estate. Working from Outlook and Excel with a live link to the data is seamless.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months

Adam Lockhart

Owner · 1-10 employees · Marketing and advertising

United Kingdom

5.0

27 Jun 2025

Finance and operations in one

Finance and operations finally sit in one system. Power BI on top gives our finance team real analytical depth.

Pros

Finance and operations finally sit in one system.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months32 found this helpful

Peter Patel

Founder · 1-10 employees · Food and beverage

United Kingdom

4.0

25 Jun 2025

Power BI depth is a bonus

Power BI on top gives our finance team real analytical depth. Only real gripe is that heavier than a small business that just needs accounting.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

Heavier than a small business that just needs accounting.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months37 found this helpful

Thomas Kowalski

Director · 1-10 employees · Education

United Kingdom

5.0

15 Jun 2025

Native MTD was the decider

Working from Outlook and Excel with a live link to the data is seamless, and finance and operations finally sit in one system. No complaints so far.

Pros

Working from Outlook and Excel with a live link to the data is seamless.

Cons

The interface carries some of its NAV heritage.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years7 found this helpful

Martin Ashworth

Bookkeeper · 1-10 employees · Manufacturing

United Kingdom

2.0

13 Jun 2025

Power BI depth is a bonus

It is a full ERP, so implementation was a proper project, and the interface carries some of its NAV heritage. Power BI on top gives our finance team real analytical depth, which is about the only positive.

Pros

Power BI on top gives our finance team real analytical depth.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months25 found this helpful

Jodie Thornley

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

7 Jun 2025

Native MTD was the decider

Finance and operations finally sit in one system. Only real gripe is that it is a full ERP, so implementation was a proper project.

Pros

Finance and operations finally sit in one system.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months33 found this helpful

Ruth Middleton

Sole trader · 11-50 employees · Veterinary

United Kingdom

2.0

3 Jun 2025

Native MTD was the decider

It is a full ERP, so implementation was a proper project, and the wrong partner is the main way it goes badly. Native UK VAT and MTD meant no partner development for compliance, which is about the only positive.

Pros

Native UK VAT and MTD meant no partner development for compliance.

Cons

It is a full ERP, so implementation was a proper project.

Ease of use: 1.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for Less than 6 months7 found this helpful

Ruth Kaur

Bookkeeper · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

2.0

26 May 2025

Seamless with Microsoft 365

The interface carries some of its NAV heritage, and it is a full ERP, so implementation was a proper project. For a Microsoft shop it feels like part of the estate, which is about the only positive.

Pros

For a Microsoft shop it feels like part of the estate.

Cons

The interface carries some of its NAV heritage.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years16 found this helpful

Rachel Holloway

HR manager · 201-500 employees · Recruitment

United Kingdom

4.0

24 May 2025

Power BI depth is a bonus

Finance and operations finally sit in one system. Only real gripe is that the wrong partner is the main way it goes badly.

Pros

Finance and operations finally sit in one system.

Cons

The wrong partner is the main way it goes badly.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months28 found this helpful