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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Paul Middleton

Management accountant · 51-200 employees · Accounting

United Kingdom
4.0

20 Aug 2025

Polished onboarding

It is clean and quick and our team actually uses it. Only real gripe is that no payroll in the product.

Pros

It is clean and quick and our team actually uses it.

Cons

No payroll in the product.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years33 found this helpful

Mark Baptiste

Management accountant · 201-500 employees · Hospitality

LinkedIn verifiedUnited Kingdom
5.0

13 Aug 2025

Great for a small tech team

Set up took an hour and made sense throughout, and onboarding new hires feels polished rather than clunky. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months10 found this helpful

Jodie Ferreira

Finance manager · 51-200 employees · Accounting

United Kingdom
3.0

12 Aug 2025

Simple and well designed

Mixed. The HR advice line saved us during a tricky disciplinary, but performance and analytics are lighter than the mid market suites.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months29 found this helpful

Helen Kowalski

HR manager · 201-500 employees · Construction

United Kingdom
5.0

9 Aug 2025

The advice line is worth it

Onboarding new hires feels polished rather than clunky, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years14 found this helpful

Rebecca Osei

Group financial controller · 1000+ employees · Legal services

United Kingdom
5.0

9 Aug 2025

Great for a small tech team

Affordable for a small startup at the entry band. The HR advice line saved us during a tricky disciplinary.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months35 found this helpful

Olivia Colquhoun

Management accountant · 51-200 employees · Veterinary

LinkedIn verifiedUnited Kingdom
5.0

8 Aug 2025

Clean and quick to use

Onboarding new hires feels polished rather than clunky. Affordable for a small startup at the entry band.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months31 found this helpful

Mark Nasir

Bookkeeper · 11-50 employees · Recruitment

United Kingdom
4.0

6 Aug 2025

Clean and quick to use

Onboarding new hires feels polished rather than clunky, and affordable for a small startup at the entry band. The advice and recruit add ons need an active core plan, but we live with it.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months16 found this helpful

David Adeyemi

Bookkeeper · 11-50 employees · Professional services

United Kingdom
3.0

5 Aug 2025

Clean and quick to use

Mixed. The HR advice line saved us during a tricky disciplinary, but no payroll in the product.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

No payroll in the product.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months34 found this helpful

Robert Sandhu

Operations manager · 51-200 employees · Manufacturing

United Kingdom
2.0

2 Aug 2025

Clean and quick to use

You outgrow it as you get larger and more complex, and performance and analytics are lighter than the mid market suites. Set up took an hour and made sense throughout, which is about the only positive.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 2+ years31 found this helpful

Rachel Kowalski

Founder · 1-10 employees · Legal services

United Kingdom
5.0

2 Aug 2025

Great for a small tech team

It is clean and quick and our team actually uses it. Affordable for a small startup at the entry band.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years17 found this helpful