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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Stephen Osei

Payroll manager · 51-200 employees · Recruitment

United Kingdom
4.0

1 Aug 2025

The advice line is worth it

Affordable for a small startup at the entry band. Only real gripe is that no payroll in the product.

Pros

Affordable for a small startup at the entry band.

Cons

No payroll in the product.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years18 found this helpful

Richard Kowalski

Sole trader · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

1 Aug 2025

Great for a small tech team

Onboarding new hires feels polished rather than clunky. The HR advice line saved us during a tricky disciplinary.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months38 found this helpful

Laura Marsden

Sole trader · 1-10 employees · IT services

United Kingdom
5.0

31 Jul 2025

Clean and quick to use

The HR advice line saved us during a tricky disciplinary, and affordable for a small startup at the entry band. No complaints so far.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years12 found this helpful

Rachel Vaughan

Director · 11-50 employees · Education

United Kingdom
5.0

29 Jul 2025

Clean and quick to use

Affordable for a small startup at the entry band. The HR advice line saved us during a tricky disciplinary.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years39 found this helpful

Jodie Dunmore

Director · 11-50 employees · Engineering

United Kingdom
4.0

28 Jul 2025

Clean and quick to use

The HR advice line saved us during a tricky disciplinary. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years

Zoe Sinclair

Director · 1-10 employees · Retail

United Kingdom
5.0

26 Jul 2025

The advice line is worth it

The HR advice line saved us during a tricky disciplinary. Onboarding new hires feels polished rather than clunky.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years38 found this helpful

Andrew Radcliffe

Bookkeeper · 11-50 employees · Legal services

United Kingdom
5.0

26 Jul 2025

The advice line is worth it

Set up took an hour and made sense throughout. The HR advice line saved us during a tricky disciplinary.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 2+ years35 found this helpful

Helen Nowak

Financial controller · 51-200 employees · Property and lettings

United Kingdom
5.0

17 Jul 2025

Clean and quick to use

Set up took an hour and made sense throughout, and affordable for a small startup at the entry band. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months37 found this helpful

Craig Wexford

Operations manager · 201-500 employees · Marketing and advertising

United Kingdom
5.0

15 Jul 2025

Built for a startup like ours

Set up took an hour and made sense throughout, and the HR advice line saved us during a tricky disciplinary. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

Hannah Radcliffe

Operations manager · 201-500 employees · IT services

United Kingdom
5.0

12 Jul 2025

Clean and quick to use

Set up took an hour and made sense throughout, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months37 found this helpful