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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Neil Bramley

Owner · 11-50 employees · Veterinary

United Kingdom
5.0

27 Sep 2025

Built for a startup like ours

It is clean and quick and our team actually uses it. Onboarding new hires feels polished rather than clunky.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months30 found this helpful

Priya Baptiste

Financial controller · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
3.0

19 Sep 2025

Built for a startup like ours

Mixed. It is clean and quick and our team actually uses it, but the advice and recruit add ons need an active core plan.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months39 found this helpful

Bethany Rhodes

Owner · 11-50 employees · Retail

United Kingdom
3.0

12 Sep 2025

Great for a small tech team

Mixed. Set up took an hour and made sense throughout, but performance and analytics are lighter than the mid market suites.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months14 found this helpful

Fiona Nasir

Owner · 11-50 employees · Food and beverage

United Kingdom
5.0

9 Sep 2025

The advice line is worth it

It is clean and quick and our team actually uses it. Set up took an hour and made sense throughout.

Pros

It is clean and quick and our team actually uses it.

Cons

No payroll in the product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months14 found this helpful

Thomas Rhodes

Management accountant · 51-200 employees · Food and beverage

United Kingdom
4.0

6 Sep 2025

Polished onboarding

The HR advice line saved us during a tricky disciplinary, and onboarding new hires feels polished rather than clunky. You outgrow it as you get larger and more complex, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years10 found this helpful

Peter Sinclair

Office manager · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom
2.0

6 Sep 2025

The advice line is worth it

No payroll in the product, and the advice and recruit add ons need an active core plan. The HR advice line saved us during a tricky disciplinary, which is about the only positive.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

No payroll in the product.

Ease of use
3.0
Value for money
2.0
Customer service
1.0
Functionality
1.0
Used for 1-2 years25 found this helpful

Freya Wexford

Operations manager · 51-200 employees · Veterinary

LinkedIn verifiedUnited Kingdom
3.0

1 Sep 2025

Built for a startup like ours

The HR advice line saved us during a tricky disciplinary. That said, performance and analytics are lighter than the mid market suites and the advice and recruit add ons need an active core plan.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 2+ years11 found this helpful

Kevin Devlin

Sole trader · 1-10 employees · Fitness and leisure

United Kingdom
2.0

30 Aug 2025

Great for a small tech team

The advice and recruit add ons need an active core plan, and no payroll in the product. The HR advice line saved us during a tricky disciplinary, which is about the only positive.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
1.0
Used for 1-2 years21 found this helpful

Stephen Wexford

HR manager · 51-200 employees · Education

United Kingdom
4.0

26 Aug 2025

Polished onboarding

The HR advice line saved us during a tricky disciplinary. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months33 found this helpful

Emma Ellery

Company secretary · 51-200 employees · Hospitality

United Kingdom
5.0

23 Aug 2025

Simple and well designed

Affordable for a small startup at the entry band, and set up took an hour and made sense throughout. No complaints so far.

Pros

Affordable for a small startup at the entry band.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months23 found this helpful