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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Emma Dunmore

Bookkeeper · 1-10 employees · Accounting

United Kingdom
5.0

10 Nov 2025

Great for a small tech team

Set up took an hour and made sense throughout. The HR advice line saved us during a tricky disciplinary.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years24 found this helpful

Simon Ferreira

Management accountant · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom
4.0

4 Nov 2025

Simple and well designed

Set up took an hour and made sense throughout. Only real gripe is that the advice and recruit add ons need an active core plan.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months8 found this helpful

Craig Patel

Finance manager · 51-200 employees · Marketing and advertising

United Kingdom
3.0

2 Nov 2025

Great for a small tech team

It is clean and quick and our team actually uses it. That said, no payroll in the product and you outgrow it as you get larger and more complex.

Pros

It is clean and quick and our team actually uses it.

Cons

No payroll in the product.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years30 found this helpful

Louise Ferreira

Group financial controller · 1000+ employees · Legal services

United Kingdom
5.0

1 Nov 2025

Simple and well designed

It is clean and quick and our team actually uses it. The HR advice line saved us during a tricky disciplinary.

Pros

It is clean and quick and our team actually uses it.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months30 found this helpful

Mohammed Osei

Financial controller · 51-200 employees · Professional services

United Kingdom
4.0

31 Oct 2025

The advice line is worth it

Onboarding new hires feels polished rather than clunky. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 2+ years34 found this helpful

Amy Vaughan

Office manager · 1-10 employees · Charity and non-profit

United Kingdom
4.0

30 Oct 2025

The advice line is worth it

The HR advice line saved us during a tricky disciplinary, and affordable for a small startup at the entry band. Performance and analytics are lighter than the mid market suites, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months

Daniel Lockhart

Founder · 1-10 employees · Professional services

United Kingdom
4.0

21 Oct 2025

Great for a small tech team

The HR advice line saved us during a tricky disciplinary, and set up took an hour and made sense throughout. The advice and recruit add ons need an active core plan, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 2+ years19 found this helpful

Amy Whitfield

Finance manager · 51-200 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
5.0

13 Oct 2025

Clean and quick to use

Set up took an hour and made sense throughout, and the HR advice line saved us during a tricky disciplinary. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months33 found this helpful

Martin Mackenzie

HR director · 501-1000 employees · Marketing and advertising

United Kingdom
3.0

4 Oct 2025

Simple and well designed

Mixed. The HR advice line saved us during a tricky disciplinary, but the advice and recruit add ons need an active core plan.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
2.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for 2+ years4 found this helpful

Michael Dunmore

Office manager · 11-50 employees · Manufacturing

United Kingdom
4.0

29 Sep 2025

Built for a startup like ours

Set up took an hour and made sense throughout, and the HR advice line saved us during a tricky disciplinary. The advice and recruit add ons need an active core plan, but we live with it.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years39 found this helpful