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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Olivia Holloway

Bookkeeper · 11-50 employees · Education

United Kingdom
4.0

3 Jan 2026

Great for a small tech team

Set up took an hour and made sense throughout. Only real gripe is that you outgrow it as you get larger and more complex.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years35 found this helpful

Olivia Radcliffe

Founder · 11-50 employees · Logistics and transport

United Kingdom
2.0

26 Dec 2025

Polished onboarding

You outgrow it as you get larger and more complex, and performance and analytics are lighter than the mid market suites. The HR advice line saved us during a tricky disciplinary, which is about the only positive.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months37 found this helpful

Rebecca Kowalski

Practice manager · 1-10 employees · Legal services

United Kingdom
4.0

21 Dec 2025

Polished onboarding

Set up took an hour and made sense throughout. Only real gripe is that no payroll in the product.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months9 found this helpful

Claire Thornley

Financial controller · 51-200 employees · Veterinary

United Kingdom
2.0

17 Dec 2025

Clean and quick to use

No payroll in the product, and the advice and recruit add ons need an active core plan. It is clean and quick and our team actually uses it, which is about the only positive.

Pros

It is clean and quick and our team actually uses it.

Cons

No payroll in the product.

Ease of use
1.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years33 found this helpful

Richard Ellery

Director · 1-10 employees · Construction

United Kingdom
5.0

17 Dec 2025

Simple and well designed

Onboarding new hires feels polished rather than clunky, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years27 found this helpful

Sarah Bramley

Owner · 1-10 employees · Manufacturing

United Kingdom
5.0

5 Dec 2025

Clean and quick to use

Onboarding new hires feels polished rather than clunky, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months15 found this helpful

Eleanor Hargreaves

Operations manager · 201-500 employees · IT services

United Kingdom
4.0

29 Nov 2025

Built for a startup like ours

Affordable for a small startup at the entry band. Only real gripe is that the advice and recruit add ons need an active core plan.

Pros

Affordable for a small startup at the entry band.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months32 found this helpful

Aisha Middleton

Head of finance · 501-1000 employees · Legal services

United Kingdom
5.0

21 Nov 2025

Polished onboarding

The HR advice line saved us during a tricky disciplinary, and affordable for a small startup at the entry band. No complaints so far.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months28 found this helpful

Freya Sandhu

Finance manager · 51-200 employees · Retail

United Kingdom
3.0

20 Nov 2025

Great for a small tech team

Mixed. Affordable for a small startup at the entry band, but you outgrow it as you get larger and more complex.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for 6-12 months16 found this helpful

Rachel Lockhart

Bookkeeper · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom
4.0

12 Nov 2025

Great for a small tech team

Affordable for a small startup at the entry band. Only real gripe is that you outgrow it as you get larger and more complex.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years33 found this helpful