CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

4.1Based on 229 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
95
4 stars
81
3 stars
34
2 stars
13
1 star
6

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Verified reviews for CharlieHR

229 reviews matching your filters

Owen Sinclair

Office manager · 11-50 employees · Veterinary

LinkedIn verifiedUnited Kingdom

4.0

11 Feb 2026

Clean and quick to use

Onboarding new hires feels polished rather than clunky, and the HR advice line saved us during a tricky disciplinary. You outgrow it as you get larger and more complex, but we live with it.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

You outgrow it as you get larger and more complex.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months13 found this helpful

Ruth Sinclair

Finance business partner · 1000+ employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

10 Feb 2026

Simple and well designed

Set up took an hour and made sense throughout. Affordable for a small startup at the entry band.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months23 found this helpful

Rachel Patel

Head of payroll · 501-1000 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

9 Feb 2026

Simple and well designed

Affordable for a small startup at the entry band. It is clean and quick and our team actually uses it.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years18 found this helpful

Katie Bramley

Practice manager · 1-10 employees · Charity and non-profit

United Kingdom

5.0

5 Feb 2026

The advice line is worth it

It is clean and quick and our team actually uses it. Affordable for a small startup at the entry band.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years29 found this helpful

Neil Patel

Financial controller · 51-200 employees · Veterinary

United Kingdom

3.0

28 Jan 2026

The advice line is worth it

Onboarding new hires feels polished rather than clunky. That said, the advice and recruit add ons need an active core plan and performance and analytics are lighter than the mid market suites.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months21 found this helpful

Neil Okonkwo

Bookkeeper · 1-10 employees · Engineering

United Kingdom

5.0

24 Jan 2026

Polished onboarding

Affordable for a small startup at the entry band, and set up took an hour and made sense throughout. No complaints so far.

Pros

Affordable for a small startup at the entry band.

Cons

No payroll in the product.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months13 found this helpful

Mohammed Wexford

Practice manager · 1-10 employees · Food and beverage

United Kingdom

4.0

13 Jan 2026

Simple and well designed

It is clean and quick and our team actually uses it. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months16 found this helpful

Callum Rhodes

Owner · 11-50 employees · Retail

United Kingdom

5.0

7 Jan 2026

Clean and quick to use

Onboarding new hires feels polished rather than clunky. Set up took an hour and made sense throughout.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months25 found this helpful

Alan Hargreaves

Bookkeeper · 1-10 employees · Healthcare

LinkedIn verifiedUnited Kingdom

3.0

7 Jan 2026

Simple and well designed

Mixed. Onboarding new hires feels polished rather than clunky, but the advice and recruit add ons need an active core plan.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Andrew Bhatti

Sole trader · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

1.0

6 Jan 2026

The advice line is worth it

The advice and recruit add ons need an active core plan. Performance and analytics are lighter than the mid market suites. Looking at alternatives.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 6-12 months13 found this helpful