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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

4.1Based on 229 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Thomas Kowalski

Systems accountant · 501-1000 employees · Legal services

United Kingdom
5.0

31 Mar 2026

Polished onboarding

Onboarding new hires feels polished rather than clunky, and the HR advice line saved us during a tricky disciplinary. No complaints so far.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months14 found this helpful

Eleanor Cavendish

Practice manager · 11-50 employees · Accounting

United Kingdom
5.0

31 Mar 2026

Polished onboarding

It is clean and quick and our team actually uses it. The HR advice line saved us during a tricky disciplinary.

Pros

It is clean and quick and our team actually uses it.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months18 found this helpful

Daniel Holloway

HR manager · 51-200 employees · Engineering

United Kingdom
5.0

21 Mar 2026

The advice line is worth it

The HR advice line saved us during a tricky disciplinary. Set up took an hour and made sense throughout.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years1 found this helpful

Priya Radcliffe

Operations manager · 201-500 employees · Manufacturing

LinkedIn verifiedUnited Kingdom
4.0

13 Mar 2026

Great for a small tech team

Set up took an hour and made sense throughout. Only real gripe is that you outgrow it as you get larger and more complex.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months38 found this helpful

Ruth Begum

Sole trader · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom
5.0

5 Mar 2026

Great for a small tech team

Onboarding new hires feels polished rather than clunky. The HR advice line saved us during a tricky disciplinary.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months25 found this helpful

Fiona Devlin

Founder · 11-50 employees · Hospitality

United Kingdom
5.0

2 Mar 2026

Simple and well designed

It is clean and quick and our team actually uses it, and onboarding new hires feels polished rather than clunky. No complaints so far.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months1 found this helpful

Louise Radcliffe

Bookkeeper · 11-50 employees · Recruitment

United Kingdom
4.0

27 Feb 2026

Clean and quick to use

The HR advice line saved us during a tricky disciplinary, and onboarding new hires feels polished rather than clunky. You outgrow it as you get larger and more complex, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months39 found this helpful

David Halliwell

Owner · 11-50 employees · Marketing and advertising

United Kingdom
3.0

19 Feb 2026

Built for a startup like ours

Mixed. The HR advice line saved us during a tricky disciplinary, but performance and analytics are lighter than the mid market suites.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 2+ years26 found this helpful

Katie Trelawny

Bookkeeper · 1-10 employees · Legal services

United Kingdom
4.0

18 Feb 2026

Simple and well designed

It is clean and quick and our team actually uses it. Only real gripe is that no payroll in the product.

Pros

It is clean and quick and our team actually uses it.

Cons

No payroll in the product.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months36 found this helpful

Charlotte Devlin

Office manager · 1-10 employees · Veterinary

United Kingdom
3.0

12 Feb 2026

Clean and quick to use

Affordable for a small startup at the entry band. That said, you outgrow it as you get larger and more complex and no payroll in the product.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 2+ years17 found this helpful