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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

4.1Based on 229 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Fiona Ainsley

Management accountant · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom
3.0

11 May 2026

Great for a small tech team

Mixed. Onboarding new hires feels polished rather than clunky, but performance and analytics are lighter than the mid market suites.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months18 found this helpful

Ian Iqbal

Finance manager · 51-200 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom
5.0

10 May 2026

The advice line is worth it

Affordable for a small startup at the entry band. Onboarding new hires feels polished rather than clunky.

Pros

Affordable for a small startup at the entry band.

Cons

No payroll in the product.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years10 found this helpful

Freya Ainsley

Management accountant · 51-200 employees · Fitness and leisure

United Kingdom
5.0

9 May 2026

Clean and quick to use

Set up took an hour and made sense throughout, and affordable for a small startup at the entry band. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months20 found this helpful

Mark Nasir

Founder · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom
5.0

7 May 2026

Clean and quick to use

Set up took an hour and made sense throughout, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years25 found this helpful

Alan Sandhu

Operations manager · 51-200 employees · Property and lettings

United Kingdom
4.0

6 May 2026

Clean and quick to use

Set up took an hour and made sense throughout, and affordable for a small startup at the entry band. You outgrow it as you get larger and more complex, but we live with it.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months28 found this helpful

Laura Okonkwo

Company secretary · 201-500 employees · IT services

United Kingdom
4.0

21 Apr 2026

The advice line is worth it

Affordable for a small startup at the entry band. Only real gripe is that you outgrow it as you get larger and more complex.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months25 found this helpful

Gareth Middleton

Director · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom
4.0

19 Apr 2026

Clean and quick to use

Set up took an hour and made sense throughout, and the HR advice line saved us during a tricky disciplinary. You outgrow it as you get larger and more complex, but we live with it.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 2+ years34 found this helpful

Sophie Vaughan

Company secretary · 51-200 employees · Legal services

United Kingdom
3.0

14 Apr 2026

Polished onboarding

Set up took an hour and made sense throughout. That said, no payroll in the product and performance and analytics are lighter than the mid market suites.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years37 found this helpful

Louise Whitfield

Director · 11-50 employees · Charity and non-profit

United Kingdom
4.0

11 Apr 2026

Simple and well designed

The HR advice line saved us during a tricky disciplinary, and affordable for a small startup at the entry band. You outgrow it as you get larger and more complex, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years26 found this helpful

Jodie Quinn

Founder · 1-10 employees · Accounting

United Kingdom
5.0

3 Apr 2026

Polished onboarding

Affordable for a small startup at the entry band. The HR advice line saved us during a tricky disciplinary.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months4 found this helpful