CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

4.1Based on 229 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
95
4 stars
81
3 stars
34
2 stars
13
1 star
6

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Verified reviews for CharlieHR

229 reviews matching your filters

Fiona Begum

Owner · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

6 Jun 2024

Polished onboarding

The HR advice line saved us during a tricky disciplinary, and onboarding new hires feels polished rather than clunky. You outgrow it as you get larger and more complex, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use: 3.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months39 found this helpful

Laura Middleton

Bookkeeper · 11-50 employees · IT services

United Kingdom

5.0

5 Jun 2024

The advice line is worth it

Onboarding new hires feels polished rather than clunky. The HR advice line saved us during a tricky disciplinary.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years6 found this helpful

Ian Sandhu

Director · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom

5.0

24 May 2024

Simple and well designed

Affordable for a small startup at the entry band, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months31 found this helpful

David Colquhoun

Operations manager · 51-200 employees · Accounting

United Kingdom

3.0

21 May 2024

Polished onboarding

It is clean and quick and our team actually uses it. That said, performance and analytics are lighter than the mid market suites and no payroll in the product.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years33 found this helpful

Martin Quinn

Company secretary · 51-200 employees · Construction

United Kingdom

5.0

21 May 2024

Polished onboarding

It is clean and quick and our team actually uses it, and set up took an hour and made sense throughout. No complaints so far.

Pros

It is clean and quick and our team actually uses it.

Cons

You outgrow it as you get larger and more complex.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months21 found this helpful

Craig Trelawny

Practice manager · 1-10 employees · IT services

United Kingdom

4.0

12 May 2024

The advice line is worth it

Affordable for a small startup at the entry band. Only real gripe is that the advice and recruit add ons need an active core plan.

Pros

Affordable for a small startup at the entry band.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months32 found this helpful

Owen Radcliffe

Management accountant · 201-500 employees · Recruitment

United Kingdom

4.0

11 May 2024

Built for a startup like ours

Affordable for a small startup at the entry band, and the HR advice line saved us during a tricky disciplinary. Performance and analytics are lighter than the mid market suites, but we live with it.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 3.0

Used for 6-12 months15 found this helpful

Ian Nasir

Director · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

2.0

11 May 2024

The advice line is worth it

You outgrow it as you get larger and more complex, and no payroll in the product. Set up took an hour and made sense throughout, which is about the only positive.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 3.0

Used for 2+ years4 found this helpful

Priya Bhatti

Director · 1-10 employees · Legal services

United Kingdom

4.0

8 May 2024

Simple and well designed

Onboarding new hires feels polished rather than clunky. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months29 found this helpful

Ruth Ellery

Owner · 1-10 employees · Healthcare

United Kingdom

4.0

5 May 2024

Great for a small tech team

Set up took an hour and made sense throughout. Only real gripe is that no payroll in the product.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months22 found this helpful