CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

4.1Based on 229 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
95
4 stars
81
3 stars
34
2 stars
13
1 star
6

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Verified reviews for CharlieHR

229 reviews matching your filters

James Bramley

Practice manager · 1-10 employees · Recruitment

United Kingdom

4.0

3 May 2024

The advice line is worth it

Affordable for a small startup at the entry band, and set up took an hour and made sense throughout. The advice and recruit add ons need an active core plan, but we live with it.

Pros

Affordable for a small startup at the entry band.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years2 found this helpful

Neil Vaughan

Company secretary · 51-200 employees · IT services

United Kingdom

3.0

26 Apr 2024

Simple and well designed

Mixed. Affordable for a small startup at the entry band, but no payroll in the product.

Pros

Affordable for a small startup at the entry band.

Cons

No payroll in the product.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months28 found this helpful

Simon Wexford

Practice manager · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

24 Apr 2024

Great for a small tech team

The HR advice line saved us during a tricky disciplinary. Affordable for a small startup at the entry band.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years9 found this helpful

Mohammed Radcliffe

Financial controller · 201-500 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

19 Apr 2024

Clean and quick to use

Affordable for a small startup at the entry band, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years4 found this helpful

Claire Okonkwo

Owner · 1-10 employees · Veterinary

United Kingdom

5.0

15 Apr 2024

Simple and well designed

The HR advice line saved us during a tricky disciplinary. Affordable for a small startup at the entry band.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

You outgrow it as you get larger and more complex.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months13 found this helpful

Simon Pemberton

Finance business partner · 501-1000 employees · Charity and non-profit

United Kingdom

5.0

12 Apr 2024

Clean and quick to use

Set up took an hour and made sense throughout. It is clean and quick and our team actually uses it.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years13 found this helpful

Freya Wexford

Operations manager · 51-200 employees · Engineering

LinkedIn verifiedUnited Kingdom

2.0

31 Mar 2024

Simple and well designed

Performance and analytics are lighter than the mid market suites, and no payroll in the product. Onboarding new hires feels polished rather than clunky, which is about the only positive.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months25 found this helpful

Priya Sinclair

Group financial controller · 501-1000 employees · IT services

United Kingdom

4.0

31 Mar 2024

Simple and well designed

The HR advice line saved us during a tricky disciplinary. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months22 found this helpful

Robert Kaur

Operations manager · 51-200 employees · Healthcare

United Kingdom

3.0

24 Mar 2024

Simple and well designed

The HR advice line saved us during a tricky disciplinary. That said, performance and analytics are lighter than the mid market suites and the advice and recruit add ons need an active core plan.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years4 found this helpful

Hannah Bramley

HR manager · 51-200 employees · Food and beverage

United Kingdom

4.0

23 Mar 2024

Built for a startup like ours

The HR advice line saved us during a tricky disciplinary, and set up took an hour and made sense throughout. Performance and analytics are lighter than the mid market suites, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for 2+ years7 found this helpful