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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

4.1Based on 229 reviews
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Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

Stephen Adeyemi

Systems accountant · 1000+ employees · Accounting

United Kingdom
4.0

27 Jan 2025

The advice line is worth it

The HR advice line saved us during a tricky disciplinary, and onboarding new hires feels polished rather than clunky. The advice and recruit add ons need an active core plan, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months34 found this helpful

Laura Sandhu

Bookkeeper · 1-10 employees · Recruitment

United Kingdom
3.0

26 Jan 2025

Simple and well designed

Mixed. It is clean and quick and our team actually uses it, but the advice and recruit add ons need an active core plan.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years6 found this helpful

Thomas Colquhoun

Owner · 11-50 employees · Marketing and advertising

United Kingdom
5.0

26 Jan 2025

Great for a small tech team

Set up took an hour and made sense throughout, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months19 found this helpful

Robert Fairbanks

Finance manager · 201-500 employees · Logistics and transport

United Kingdom
2.0

23 Jan 2025

Polished onboarding

Performance and analytics are lighter than the mid market suites, and the advice and recruit add ons need an active core plan. Affordable for a small startup at the entry band, which is about the only positive.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years12 found this helpful

Mohammed Cavendish

Owner · 11-50 employees · Manufacturing

United Kingdom
3.0

4 Jan 2025

Polished onboarding

Mixed. The HR advice line saved us during a tricky disciplinary, but no payroll in the product.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

No payroll in the product.

Ease of use
3.0
Value for money
4.0
Customer service
2.0
Functionality
2.0
Used for 2+ years1 found this helpful

Martin Colquhoun

Sole trader · 1-10 employees · Logistics and transport

United Kingdom
5.0

4 Jan 2025

Polished onboarding

Affordable for a small startup at the entry band, and it is clean and quick and our team actually uses it. No complaints so far.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years34 found this helpful

Paul Lockhart

Sole trader · 11-50 employees · IT services

United Kingdom
4.0

28 Dec 2024

Polished onboarding

Set up took an hour and made sense throughout, and it is clean and quick and our team actually uses it. The advice and recruit add ons need an active core plan, but we live with it.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months34 found this helpful

Fiona Iqbal

Financial controller · 51-200 employees · Education

United Kingdom
5.0

28 Dec 2024

Built for a startup like ours

Onboarding new hires feels polished rather than clunky. Affordable for a small startup at the entry band.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months37 found this helpful

Adam Marsden

Founder · 11-50 employees · Food and beverage

United Kingdom
4.0

28 Dec 2024

Great for a small tech team

Set up took an hour and made sense throughout. Only real gripe is that the advice and recruit add ons need an active core plan.

Pros

Set up took an hour and made sense throughout.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for Less than 6 months18 found this helpful

Paul Colquhoun

Office manager · 1-10 employees · Healthcare

United Kingdom
4.0

21 Dec 2024

The advice line is worth it

The HR advice line saved us during a tricky disciplinary, and set up took an hour and made sense throughout. The advice and recruit add ons need an active core plan, but we live with it.

Pros

The HR advice line saved us during a tricky disciplinary.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years4 found this helpful