Skip to content
CharlieHR logo

CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

Filter reviews

Verified reviews for CharlieHR

229 reviews matching your filters

Helen Sinclair

Bookkeeper · 1-10 employees · Wholesale

United Kingdom
4.0

3 Mar 2025

Polished onboarding

Affordable for a small startup at the entry band. Only real gripe is that you outgrow it as you get larger and more complex.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years36 found this helpful

Gareth Kaur

Office manager · 11-50 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
4.0

14 Feb 2025

Clean and quick to use

It is clean and quick and our team actually uses it. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years35 found this helpful

James Corrigan

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom
4.0

13 Feb 2025

Great for a small tech team

Affordable for a small startup at the entry band. Only real gripe is that no payroll in the product.

Pros

Affordable for a small startup at the entry band.

Cons

No payroll in the product.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years34 found this helpful

Rebecca Ellery

Founder · 11-50 employees · Construction

United Kingdom
3.0

6 Feb 2025

The advice line is worth it

Mixed. Onboarding new hires feels polished rather than clunky, but the advice and recruit add ons need an active core plan.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years1 found this helpful

Amy Osei

Owner · 1-10 employees · Healthcare

United Kingdom
2.0

4 Feb 2025

The advice line is worth it

Performance and analytics are lighter than the mid market suites, and no payroll in the product. It is clean and quick and our team actually uses it, which is about the only positive.

Pros

It is clean and quick and our team actually uses it.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years15 found this helpful

Helen Sinclair

Sole trader · 11-50 employees · Legal services

United Kingdom
4.0

2 Feb 2025

Polished onboarding

Onboarding new hires feels polished rather than clunky. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 6-12 months29 found this helpful

Mohammed Radcliffe

Bookkeeper · 11-50 employees · Accounting

United Kingdom
3.0

1 Feb 2025

The advice line is worth it

Onboarding new hires feels polished rather than clunky. That said, you outgrow it as you get larger and more complex and performance and analytics are lighter than the mid market suites.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

You outgrow it as you get larger and more complex.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months29 found this helpful

Rebecca Middleton

Bookkeeper · 1-10 employees · Education

United Kingdom
3.0

30 Jan 2025

Built for a startup like ours

Mixed. It is clean and quick and our team actually uses it, but the advice and recruit add ons need an active core plan.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years21 found this helpful

Owen Kaur

Finance director · 501-1000 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

29 Jan 2025

The advice line is worth it

Set up took an hour and made sense throughout, and affordable for a small startup at the entry band. No complaints so far.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years36 found this helpful

Katie Bhatti

Practice manager · 11-50 employees · Manufacturing

United Kingdom
4.0

28 Jan 2025

Great for a small tech team

Set up took an hour and made sense throughout, and it is clean and quick and our team actually uses it. You outgrow it as you get larger and more complex, but we live with it.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months36 found this helpful