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CharlieHR

Verified listing

HR software for UK startups and small teams, with an optional HR advice line

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars95
  • 4 stars81
  • 3 stars34
  • 2 stars13
  • 1 star6

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Verified reviews for CharlieHR

229 reviews matching your filters

James Hargreaves

Systems accountant · 501-1000 employees · Fitness and leisure

United Kingdom
1.0

12 May 2025

The advice line is worth it

You outgrow it as you get larger and more complex. No payroll in the product. Looking at alternatives.

Pros

Set up took an hour and made sense throughout.

Cons

You outgrow it as you get larger and more complex.

Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
1.0
Used for 2+ years8 found this helpful

Priya Adeyemi

Owner · 1-10 employees · Marketing and advertising

United Kingdom
4.0

3 May 2025

The advice line is worth it

Set up took an hour and made sense throughout. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years14 found this helpful

Megan Kaur

Director · 11-50 employees · Hospitality

United Kingdom
4.0

28 Apr 2025

Built for a startup like ours

Affordable for a small startup at the entry band. Only real gripe is that performance and analytics are lighter than the mid market suites.

Pros

Affordable for a small startup at the entry band.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 1-2 years15 found this helpful

David Thornley

Finance manager · 201-500 employees · Veterinary

United Kingdom
5.0

20 Apr 2025

Great for a small tech team

Onboarding new hires feels polished rather than clunky, and set up took an hour and made sense throughout. No complaints so far.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months38 found this helpful

Sarah Middleton

Operations manager · 51-200 employees · Accounting

LinkedIn verifiedUnited Kingdom
3.0

12 Apr 2025

Built for a startup like ours

Mixed. Affordable for a small startup at the entry band, but no payroll in the product.

Pros

Affordable for a small startup at the entry band.

Cons

No payroll in the product.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months30 found this helpful

Claire Marsden

Owner · 1-10 employees · Accounting

United Kingdom
5.0

26 Mar 2025

Built for a startup like ours

Set up took an hour and made sense throughout. Affordable for a small startup at the entry band.

Pros

Set up took an hour and made sense throughout.

Cons

Performance and analytics are lighter than the mid market suites.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months36 found this helpful

Bethany Halliwell

Owner · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom
5.0

24 Mar 2025

Simple and well designed

Onboarding new hires feels polished rather than clunky. The HR advice line saved us during a tricky disciplinary.

Pros

Onboarding new hires feels polished rather than clunky.

Cons

No payroll in the product.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months30 found this helpful

Hannah Thornley

Systems accountant · 1000+ employees · Food and beverage

United Kingdom
2.0

21 Mar 2025

Polished onboarding

No payroll in the product, and you outgrow it as you get larger and more complex. Set up took an hour and made sense throughout, which is about the only positive.

Pros

Set up took an hour and made sense throughout.

Cons

No payroll in the product.

Ease of use
1.0
Value for money
3.0
Customer service
1.0
Functionality
3.0
Used for 6-12 months36 found this helpful

James Pemberton

Bookkeeper · 1-10 employees · Legal services

United Kingdom
4.0

16 Mar 2025

Great for a small tech team

It is clean and quick and our team actually uses it. Only real gripe is that the advice and recruit add ons need an active core plan.

Pros

It is clean and quick and our team actually uses it.

Cons

The advice and recruit add ons need an active core plan.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months21 found this helpful

Rebecca Kowalski

Company secretary · 201-500 employees · Food and beverage

United Kingdom
4.0

14 Mar 2025

The advice line is worth it

Affordable for a small startup at the entry band. Only real gripe is that you outgrow it as you get larger and more complex.

Pros

Affordable for a small startup at the entry band.

Cons

You outgrow it as you get larger and more complex.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years28 found this helpful