Not built for a complex sales operation, and you outgrow the simplicity as you get larger. Being UK built, support understands our context, which is about the only positive.
Pros
Being UK built, support understands our context.
Cons
Not built for a complex sales operation.
Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years10 found this helpful
E
Emma Iqbal
Operations manager · 51-200 employees · Retail
LinkedIn verifiedUnited Kingdom
5.0
8 Jun 2026
Perfect for a small team
It is simple enough that everyone actually uses it, and the free tier let us start without spending a penny. No complaints so far.
Pros
It is simple enough that everyone actually uses it.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months28 found this helpful
C
Christopher Kaur
Director · 1-10 employees · Wholesale
United Kingdom
4.0
5 Jun 2026
Simple and everyone uses it
The Xero integration keeps sales and finance in step. Only real gripe is that the contact limits on lower tiers come up faster than expected.
Pros
The Xero integration keeps sales and finance in step.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years33 found this helpful
P
Priya Iqbal
Director · 1-10 employees · Wholesale
LinkedIn verifiedUnited Kingdom
5.0
5 Jun 2026
Perfect for a small team
Being UK built, support understands our context. The free tier let us start without spending a penny.
Pros
Being UK built, support understands our context.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years37 found this helpful
T
Thomas Adeyemi
Director · 11-50 employees · IT services
United Kingdom
4.0
30 May 2026
Free tier got us started
The Xero integration keeps sales and finance in step, and no consultant, no lengthy setup, just a working CRM. Marketing automation is light, we run that separately, but we live with it.
Pros
The Xero integration keeps sales and finance in step.
Cons
Marketing automation is light, we run that separately.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years31 found this helpful
S
Sarah Vaughan
Management accountant · 51-200 employees · Marketing and advertising
LinkedIn verifiedUnited Kingdom
5.0
27 May 2026
Just enough CRM
It is simple enough that everyone actually uses it, and no consultant, no lengthy setup, just a working CRM. No complaints so far.
Pros
It is simple enough that everyone actually uses it.
Cons
Marketing automation is light, we run that separately.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years5 found this helpful
D
Daniel Stroud
Management accountant · 201-500 employees · Professional services
LinkedIn verifiedUnited Kingdom
4.0
24 May 2026
Clean Xero integration
The free tier let us start without spending a penny. Only real gripe is that the contact limits on lower tiers come up faster than expected.
Pros
The free tier let us start without spending a penny.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months29 found this helpful
P
Paul Baptiste
Company secretary · 51-200 employees · IT services
United Kingdom
1.0
20 May 2026
Clean Xero integration
The contact limits on lower tiers come up faster than expected. Not built for a complex sales operation. Looking at alternatives.
Pros
No consultant, no lengthy setup, just a working CRM.
Cons
The contact limits on lower tiers come up faster than expected.
Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
1.0
Used for 2+ years
H
Helen Radcliffe
Practice manager · 11-50 employees · Marketing and advertising
United Kingdom
5.0
15 May 2026
Clean Xero integration
Being UK built, support understands our context, and it is simple enough that everyone actually uses it. No complaints so far.
Pros
Being UK built, support understands our context.
Cons
Not built for a complex sales operation.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years9 found this helpful
R
Richard Stroud
HR director · 1000+ employees · Hospitality
United Kingdom
4.0
11 May 2026
UK built and it shows
It is simple enough that everyone actually uses it, and the Xero integration keeps sales and finance in step. You outgrow the simplicity as you get larger, but we live with it.
Pros
It is simple enough that everyone actually uses it.