Group financial controller · 1000+ employees · Marketing and advertising
United Kingdom
5.0
25 May 2026
Trusted by our whole practice
It is ready on day one of every new tax year without fail. We run forty client payrolls from one place and it never stumbles.
Pros
It is ready on day one of every new tax year without fail.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years21 found this helpful
R
Ruth Mackenzie
Group financial controller · 1000+ employees · Legal services
United Kingdom
4.0
20 May 2026
Ready every tax year
We run forty client payrolls from one place and it never stumbles, and it is ready on day one of every new tax year without fail. It is payroll only, so HR sits in a separate product, but we live with it.
Pros
We run forty client payrolls from one place and it never stumbles.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months32 found this helpful
E
Eleanor Nasir
Sole trader · 11-50 employees · Engineering
United Kingdom
2.0
19 May 2026
Auto enrolment done right
Migrating years of desktop data took planning, and the move to cloud only meant relearning workflows we knew cold. It is ready on day one of every new tax year without fail, which is about the only positive.
Pros
It is ready on day one of every new tax year without fail.
Cons
Migrating years of desktop data took planning.
Ease of use
3.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 2+ years18 found this helpful
O
Owen Marsden
Practice manager · 11-50 employees · Accounting
United Kingdom
4.0
19 May 2026
Trusted by our whole practice
It is ready on day one of every new tax year without fail. Only real gripe is that migrating years of desktop data took planning.
Pros
It is ready on day one of every new tax year without fail.
Cons
Migrating years of desktop data took planning.
Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 1-2 years33 found this helpful
J
James Middleton
Director · 1-10 employees · Food and beverage
United Kingdom
5.0
9 May 2026
Trusted by our whole practice
We run forty client payrolls from one place and it never stumbles, and auto enrolment assessment and postponement are handled properly. No complaints so far.
Pros
We run forty client payrolls from one place and it never stumbles.
Cons
Migrating years of desktop data took planning.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years11 found this helpful
Z
Zoe Adeyemi
Bookkeeper · 11-50 employees · Manufacturing
United Kingdom
4.0
8 May 2026
The bureau standard for a reason
Support actually understands payroll rather than reading a script, and the batch processing saves our bureau hours every month. It is payroll only, so HR sits in a separate product, but we live with it.
Pros
Support actually understands payroll rather than reading a script.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months19 found this helpful
Z
Zoe Middleton
Bookkeeper · 11-50 employees · Engineering
LinkedIn verifiedUnited Kingdom
3.0
8 May 2026
Ready every tax year
Mixed. It is ready on day one of every new tax year without fail, but the new cloud pricing is less clear than the old desktop bands.
Pros
It is ready on day one of every new tax year without fail.
Cons
The new cloud pricing is less clear than the old desktop bands.
Ease of use
4.0
Value for money
4.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years37 found this helpful
A
Andrew Bhatti
Office manager · 11-50 employees · Charity and non-profit
United Kingdom
5.0
6 May 2026
Auto enrolment done right
The employee app stopped the constant requests for payslips, and the batch processing saves our bureau hours every month. No complaints so far.
Pros
The employee app stopped the constant requests for payslips.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months19 found this helpful
B
Bethany Colquhoun
Head of finance · 1000+ employees · Professional services
United Kingdom
5.0
4 May 2026
Trusted by our whole practice
Support actually understands payroll rather than reading a script, and auto enrolment assessment and postponement are handled properly. No complaints so far.
Pros
Support actually understands payroll rather than reading a script.
Cons
The new cloud pricing is less clear than the old desktop bands.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months23 found this helpful
C
Christopher Iqbal
Sole trader · 1-10 employees · Food and beverage
United Kingdom
3.0
1 May 2026
Cloud move aside, it is solid
Auto enrolment assessment and postponement are handled properly. That said, the move to cloud only meant relearning workflows we knew cold and the new cloud pricing is less clear than the old desktop bands.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
The move to cloud only meant relearning workflows we knew cold.
