Auto enrolment assessment and postponement are handled properly, and we run forty client payrolls from one place and it never stumbles. No complaints so far.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
The new cloud pricing is less clear than the old desktop bands.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months4 found this helpful
P
Peter Iqbal
Head of payroll · 1000+ employees · Manufacturing
United Kingdom
4.0
26 Jun 2026
Auto enrolment done right
It is ready on day one of every new tax year without fail, and support actually understands payroll rather than reading a script. Migrating years of desktop data took planning, but we live with it.
Pros
It is ready on day one of every new tax year without fail.
Cons
Migrating years of desktop data took planning.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years16 found this helpful
S
Stephen Kaur
Finance director · 1000+ employees · Food and beverage
LinkedIn verifiedUnited Kingdom
4.0
21 Jun 2026
Cloud move aside, it is solid
Auto enrolment assessment and postponement are handled properly. Only real gripe is that the move to cloud only meant relearning workflows we knew cold.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months19 found this helpful
C
Charlotte Rhodes
Sole trader · 1-10 employees · IT services
LinkedIn verifiedUnited Kingdom
5.0
18 Jun 2026
Auto enrolment done right
The employee app stopped the constant requests for payslips, and support actually understands payroll rather than reading a script. No complaints so far.
Pros
The employee app stopped the constant requests for payslips.
Cons
The new cloud pricing is less clear than the old desktop bands.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months32 found this helpful
C
Callum Kowalski
Bookkeeper · 11-50 employees · Recruitment
United Kingdom
5.0
9 Jun 2026
Trusted by our whole practice
It is ready on day one of every new tax year without fail, and the batch processing saves our bureau hours every month. No complaints so far.
Pros
It is ready on day one of every new tax year without fail.
Cons
Migrating years of desktop data took planning.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months19 found this helpful
R
Ruth Bhatti
Owner · 1-10 employees · Food and beverage
United Kingdom
4.0
9 Jun 2026
Cloud move aside, it is solid
We run forty client payrolls from one place and it never stumbles, and the employee app stopped the constant requests for payslips. It is payroll only, so HR sits in a separate product, but we live with it.
Pros
We run forty client payrolls from one place and it never stumbles.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months9 found this helpful
C
Charlotte Kaur
Office manager · 11-50 employees · Hospitality
United Kingdom
5.0
5 Jun 2026
Cloud move aside, it is solid
The batch processing saves our bureau hours every month. Auto enrolment assessment and postponement are handled properly.
Pros
The batch processing saves our bureau hours every month.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 2+ years18 found this helpful
S
Simon Iqbal
HR manager · 51-200 employees · Retail
United Kingdom
4.0
4 Jun 2026
Ready every tax year
Auto enrolment assessment and postponement are handled properly. Only real gripe is that the move to cloud only meant relearning workflows we knew cold.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 1-2 years30 found this helpful
P
Paul Rhodes
Management accountant · 51-200 employees · Food and beverage
United Kingdom
5.0
2 Jun 2026
Trusted by our whole practice
Auto enrolment assessment and postponement are handled properly, and support actually understands payroll rather than reading a script. No complaints so far.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
Migrating years of desktop data took planning.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months3 found this helpful
E
Emma Osei
Management accountant · 51-200 employees · Marketing and advertising
LinkedIn verifiedUnited Kingdom
3.0
28 May 2026
Ready every tax year
Mixed. Auto enrolment assessment and postponement are handled properly, but migrating years of desktop data took planning.
Pros
Auto enrolment assessment and postponement are handled properly.
