The batch processing saves our bureau hours every month. The employee app stopped the constant requests for payslips.
Pros
The batch processing saves our bureau hours every month.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years2 found this helpful
C
Callum Baptiste
Practice manager · 11-50 employees · Logistics and transport
United Kingdom
5.0
3 Jul 2024
Handles our client payrolls
It is ready on day one of every new tax year without fail, and support actually understands payroll rather than reading a script. No complaints so far.
Pros
It is ready on day one of every new tax year without fail.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years31 found this helpful
S
Stephen Nasir
Payroll manager · 201-500 employees · Property and lettings
United Kingdom
2.0
11 Jun 2024
Handles our client payrolls
It is payroll only, so HR sits in a separate product, and the move to cloud only meant relearning workflows we knew cold. It is ready on day one of every new tax year without fail, which is about the only positive.
Pros
It is ready on day one of every new tax year without fail.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months9 found this helpful
H
Helen Mackenzie
Sole trader · 11-50 employees · Manufacturing
United Kingdom
4.0
11 Jun 2024
The bureau standard for a reason
Auto enrolment assessment and postponement are handled properly. Only real gripe is that it is payroll only, so HR sits in a separate product.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months19 found this helpful
A
Adam Quinn
Founder · 1-10 employees · Engineering
United Kingdom
5.0
31 May 2024
Trusted by our whole practice
Auto enrolment assessment and postponement are handled properly, and support actually understands payroll rather than reading a script. No complaints so far.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years39 found this helpful
R
Richard Devlin
HR manager · 51-200 employees · IT services
LinkedIn verifiedUnited Kingdom
4.0
20 May 2024
Cloud move aside, it is solid
It is ready on day one of every new tax year without fail, and the employee app stopped the constant requests for payslips. The move to cloud only meant relearning workflows we knew cold, but we live with it.
Pros
It is ready on day one of every new tax year without fail.
Cons
The move to cloud only meant relearning workflows we knew cold.
Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years25 found this helpful
L
Louise Sandhu
Owner · 11-50 employees · Professional services
LinkedIn verifiedUnited Kingdom
4.0
19 May 2024
Cloud move aside, it is solid
Auto enrolment assessment and postponement are handled properly. Only real gripe is that migrating years of desktop data took planning.
Pros
Auto enrolment assessment and postponement are handled properly.
Cons
Migrating years of desktop data took planning.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months3 found this helpful
J
James Quinn
Finance director · 1000+ employees · Logistics and transport
United Kingdom
3.0
13 May 2024
Trusted by our whole practice
Mixed. It is ready on day one of every new tax year without fail, but it is payroll only, so HR sits in a separate product.
Pros
It is ready on day one of every new tax year without fail.
Cons
It is payroll only, so HR sits in a separate product.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months4 found this helpful
L
Laura Mackenzie
Bookkeeper · 1-10 employees · IT services
LinkedIn verifiedUnited Kingdom
5.0
13 May 2024
Auto enrolment done right
The employee app stopped the constant requests for payslips. Support actually understands payroll rather than reading a script.
Pros
The employee app stopped the constant requests for payslips.
Cons
Migrating years of desktop data took planning.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years38 found this helpful
F
Freya Baptiste
Operations manager · 51-200 employees · Wholesale
LinkedIn verifiedUnited Kingdom
4.0
11 May 2024
The bureau standard for a reason
The batch processing saves our bureau hours every month, and support actually understands payroll rather than reading a script. Migrating years of desktop data took planning, but we live with it.
Pros
The batch processing saves our bureau hours every month.