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BrightPay

Verified listing

The payroll software a huge share of UK accountants and bureaus actually run

Ratings by dimension

  • Ease of use4.0
  • Value3.9
  • Support4.0
  • Features4.0

Rating distribution

  • 5 stars104
  • 4 stars72
  • 3 stars34
  • 2 stars20
  • 1 star5

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Verified reviews for BrightPay

235 reviews matching your filters

Callum Ainsley

Bookkeeper · 11-50 employees · Recruitment

United Kingdom
5.0

5 Jul 2024

The bureau standard for a reason

The batch processing saves our bureau hours every month. The employee app stopped the constant requests for payslips.

Pros

The batch processing saves our bureau hours every month.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years2 found this helpful

Callum Baptiste

Practice manager · 11-50 employees · Logistics and transport

United Kingdom
5.0

3 Jul 2024

Handles our client payrolls

It is ready on day one of every new tax year without fail, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

It is ready on day one of every new tax year without fail.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years31 found this helpful

Stephen Nasir

Payroll manager · 201-500 employees · Property and lettings

United Kingdom
2.0

11 Jun 2024

Handles our client payrolls

It is payroll only, so HR sits in a separate product, and the move to cloud only meant relearning workflows we knew cold. It is ready on day one of every new tax year without fail, which is about the only positive.

Pros

It is ready on day one of every new tax year without fail.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months9 found this helpful

Helen Mackenzie

Sole trader · 11-50 employees · Manufacturing

United Kingdom
4.0

11 Jun 2024

The bureau standard for a reason

Auto enrolment assessment and postponement are handled properly. Only real gripe is that it is payroll only, so HR sits in a separate product.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months19 found this helpful

Adam Quinn

Founder · 1-10 employees · Engineering

United Kingdom
5.0

31 May 2024

Trusted by our whole practice

Auto enrolment assessment and postponement are handled properly, and support actually understands payroll rather than reading a script. No complaints so far.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years39 found this helpful

Richard Devlin

HR manager · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom
4.0

20 May 2024

Cloud move aside, it is solid

It is ready on day one of every new tax year without fail, and the employee app stopped the constant requests for payslips. The move to cloud only meant relearning workflows we knew cold, but we live with it.

Pros

It is ready on day one of every new tax year without fail.

Cons

The move to cloud only meant relearning workflows we knew cold.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 2+ years25 found this helpful

Louise Sandhu

Owner · 11-50 employees · Professional services

LinkedIn verifiedUnited Kingdom
4.0

19 May 2024

Cloud move aside, it is solid

Auto enrolment assessment and postponement are handled properly. Only real gripe is that migrating years of desktop data took planning.

Pros

Auto enrolment assessment and postponement are handled properly.

Cons

Migrating years of desktop data took planning.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months3 found this helpful

James Quinn

Finance director · 1000+ employees · Logistics and transport

United Kingdom
3.0

13 May 2024

Trusted by our whole practice

Mixed. It is ready on day one of every new tax year without fail, but it is payroll only, so HR sits in a separate product.

Pros

It is ready on day one of every new tax year without fail.

Cons

It is payroll only, so HR sits in a separate product.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months4 found this helpful

Laura Mackenzie

Bookkeeper · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

13 May 2024

Auto enrolment done right

The employee app stopped the constant requests for payslips. Support actually understands payroll rather than reading a script.

Pros

The employee app stopped the constant requests for payslips.

Cons

Migrating years of desktop data took planning.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years38 found this helpful

Freya Baptiste

Operations manager · 51-200 employees · Wholesale

LinkedIn verifiedUnited Kingdom
4.0

11 May 2024

The bureau standard for a reason

The batch processing saves our bureau hours every month, and support actually understands payroll rather than reading a script. Migrating years of desktop data took planning, but we live with it.

Pros

The batch processing saves our bureau hours every month.

Cons

Migrating years of desktop data took planning.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years27 found this helpful