The tiers let us start small and add performance later, and the reporting is a real step up from the simplest tools. Some tiers gate features you might expect lower down, but we live with it.
Pros
The tiers let us start small and add performance later.
Cons
Some tiers gate features you might expect lower down.
Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months8 found this helpful
C
Craig Osei
Finance manager · 51-200 employees · Retail
United Kingdom
2.0
7 Apr 2026
Recruitment built in
Setup took longer than a plug and play small business tool, and it is more than a ten person team really needs. The tiers let us start small and add performance later, which is about the only positive.
Pros
The tiers let us start small and add performance later.
Cons
Setup took longer than a plug and play small business tool.
Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
2.0
Used for Less than 6 months9 found this helpful
J
James Ferreira
Bookkeeper · 1-10 employees · Manufacturing
United Kingdom
2.0
6 Apr 2026
Scaled with us nicely
It is more than a ten person team really needs, and some tiers gate features you might expect lower down. The reporting is a real step up from the simplest tools, which is about the only positive.
Pros
The reporting is a real step up from the simplest tools.
Cons
It is more than a ten person team really needs.
Ease of use
2.0
Value for money
2.0
Customer service
1.0
Functionality
3.0
Used for 2+ years33 found this helpful
R
Richard Ainsley
Director · 1-10 employees · Professional services
United Kingdom
5.0
30 Mar 2026
Performance and records in one
The reporting is a real step up from the simplest tools, and being part of the Access Group, it connects to our payroll. No complaints so far.
Pros
The reporting is a real step up from the simplest tools.
Cons
Setup took longer than a plug and play small business tool.
Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months
L
Laura Sandhu
Sole trader · 11-50 employees · Retail
United Kingdom
5.0
27 Mar 2026
Performance and records in one
Being part of the Access Group, it connects to our payroll. The tiers let us start small and add performance later.
Pros
Being part of the Access Group, it connects to our payroll.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years31 found this helpful
F
Freya Iqbal
Operations manager · 51-200 employees · Professional services
LinkedIn verifiedUnited Kingdom
4.0
15 Mar 2026
Room to grow into
The tiers let us start small and add performance later, and applicant tracking and reviews live in the same place as records. Some tiers gate features you might expect lower down, but we live with it.
Pros
The tiers let us start small and add performance later.
Cons
Some tiers gate features you might expect lower down.
The reporting is a real step up from the simplest tools, and the tiers let us start small and add performance later. No complaints so far.
Pros
The reporting is a real step up from the simplest tools.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years3 found this helpful
A
Aisha Whitfield
Founder · 11-50 employees · Construction
United Kingdom
5.0
9 Mar 2026
Room to grow into
It scaled with us as we grew past the small business tools, and the tiers let us start small and add performance later. No complaints so far.
Pros
It scaled with us as we grew past the small business tools.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months12 found this helpful
Z
Zoe Pemberton
HR manager · 51-200 employees · Recruitment
United Kingdom
4.0
6 Mar 2026
Recruitment built in
The tiers let us start small and add performance later, and being part of the Access Group, it connects to our payroll. Per employee pricing adds up compared with a flat per company rival, but we live with it.
Pros
The tiers let us start small and add performance later.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years12 found this helpful
O
Owen Ainsley
Owner · 11-50 employees · Accounting
United Kingdom
2.0
5 Mar 2026
Room to grow into
Some tiers gate features you might expect lower down, and setup took longer than a plug and play small business tool. Applicant tracking and reviews live in the same place as records, which is about the only positive.
Pros
Applicant tracking and reviews live in the same place as records.
Cons
Some tiers gate features you might expect lower down.
