The reporting is a real step up from the simplest tools, and it scaled with us as we grew past the small business tools. Setup took longer than a plug and play small business tool, but we live with it.
Pros
The reporting is a real step up from the simplest tools.
Cons
Setup took longer than a plug and play small business tool.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months12 found this helpful
N
Neil Stroud
Office manager · 1-10 employees · Hospitality
United Kingdom
4.0
7 Jun 2026
Good mid market HR
The reporting is a real step up from the simplest tools, and the tiers let us start small and add performance later. Per employee pricing adds up compared with a flat per company rival, but we live with it.
Pros
The reporting is a real step up from the simplest tools.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
5.0
Used for 2+ years5 found this helpful
L
Laura Devlin
HR manager · 51-200 employees · Logistics and transport
LinkedIn verifiedUnited Kingdom
5.0
3 Jun 2026
Scaled with us nicely
The tiers let us start small and add performance later. Being part of the Access Group, it connects to our payroll.
Pros
The tiers let us start small and add performance later.
Cons
Setup took longer than a plug and play small business tool.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months1 found this helpful
P
Priya Vaughan
Head of finance · 1000+ employees · Healthcare
United Kingdom
5.0
3 Jun 2026
Good mid market HR
Applicant tracking and reviews live in the same place as records, and being part of the Access Group, it connects to our payroll. No complaints so far.
Pros
Applicant tracking and reviews live in the same place as records.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years34 found this helpful
L
Louise Ellery
Payroll manager · 51-200 employees · Wholesale
United Kingdom
3.0
26 May 2026
Scaled with us nicely
Applicant tracking and reviews live in the same place as records. That said, per employee pricing adds up compared with a flat per company rival and setup took longer than a plug and play small business tool.
Pros
Applicant tracking and reviews live in the same place as records.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 1-2 years17 found this helpful
L
Louise Baptiste
Sole trader · 11-50 employees · Education
LinkedIn verifiedUnited Kingdom
5.0
13 May 2026
Scaled with us nicely
The tiers let us start small and add performance later, and it scaled with us as we grew past the small business tools. No complaints so far.
Pros
The tiers let us start small and add performance later.
Cons
Some tiers gate features you might expect lower down.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months28 found this helpful
O
Owen Pemberton
Management accountant · 51-200 employees · Food and beverage
LinkedIn verifiedUnited Kingdom
4.0
10 May 2026
Room to grow into
The tiers let us start small and add performance later. Only real gripe is that per employee pricing adds up compared with a flat per company rival.
Pros
The tiers let us start small and add performance later.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years37 found this helpful
J
Jodie Dunmore
HR director · 501-1000 employees · Food and beverage
United Kingdom
3.0
29 Apr 2026
Performance and records in one
Mixed. Applicant tracking and reviews live in the same place as records, but per employee pricing adds up compared with a flat per company rival.
Pros
Applicant tracking and reviews live in the same place as records.
Cons
Per employee pricing adds up compared with a flat per company rival.
Ease of use
4.0
Value for money
2.0
Customer service
3.0
Functionality
3.0
Used for 2+ years23 found this helpful
A
Andrew Devlin
Finance business partner · 501-1000 employees · Veterinary
United Kingdom
2.0
19 Apr 2026
Solid step up from the basics
Setup took longer than a plug and play small business tool, and per employee pricing adds up compared with a flat per company rival. Being part of the Access Group, it connects to our payroll, which is about the only positive.
Pros
Being part of the Access Group, it connects to our payroll.
Cons
Setup took longer than a plug and play small business tool.
Ease of use
2.0
Value for money
1.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months23 found this helpful
I
Ian Kowalski
Company secretary · 51-200 employees · Hospitality
United Kingdom
4.0
18 Apr 2026
Performance and records in one
The tiers let us start small and add performance later. Only real gripe is that some tiers gate features you might expect lower down.
Pros
The tiers let us start small and add performance later.
Cons
Some tiers gate features you might expect lower down.
