Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Christopher Whitfield

Bookkeeper · 1-10 employees · Professional services

United Kingdom

5.0

22 Nov 2025

Great if you are already on Zoho

Filing a CT600 from the accounting software saved us a separate tax package. Property tracking is built in, which matters with the MTD changes.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years23 found this helpful

Jodie Sinclair

Sole trader · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

21 Nov 2025

Great if you are already on Zoho

If you already use Zoho the other apps share data natively. The feature depth for the money genuinely surprised us.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years36 found this helpful

Priya Sinclair

Management accountant · 51-200 employees · Food and beverage

United Kingdom

2.0

18 Nov 2025

Check your accountant will use it

Support on the free tier is email only, and the suite is huge and the upgrade path nudges you toward the full bundle. Receipt autoscans work well and the reports are comprehensive, which is about the only positive.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Support on the free tier is email only.

Ease of use: 1.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months28 found this helpful

Katie Rhodes

Office manager · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

3.0

12 Nov 2025

Great if you are already on Zoho

Mixed. If you already use Zoho the other apps share data natively, but the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

If you already use Zoho the other apps share data natively.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months39 found this helpful

Rebecca Devlin

Company secretary · 201-500 employees · IT services

United Kingdom

5.0

11 Nov 2025

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package. Receipt autoscans work well and the reports are comprehensive.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years1 found this helpful

Priya Radcliffe

Office manager · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

10 Nov 2025

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months15 found this helpful

Owen Bramley

Financial controller · 51-200 employees · Retail

United Kingdom

5.0

9 Nov 2025

Free plan that actually files

The free plan files Self Assessment, which almost nothing else does for nothing. The feature depth for the money genuinely surprised us.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years12 found this helpful

Amy Bhatti

Operations manager · 201-500 employees · Charity and non-profit

United Kingdom

4.0

8 Nov 2025

Corporation Tax filing sold it

The feature depth for the money genuinely surprised us, and filing a CT600 from the accounting software saved us a separate tax package. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years12 found this helpful

Peter Ashworth

Bookkeeper · 1-10 employees · Veterinary

United Kingdom

3.0

3 Nov 2025

Deep features for the money

Mixed. The feature depth for the money genuinely surprised us, but our accountant had never used it and was reluctant at first.

Pros

The feature depth for the money genuinely surprised us.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months14 found this helpful

David Quinn

Operations manager · 201-500 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

22 Oct 2025

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years28 found this helpful