Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Simon Stroud

Finance manager · 51-200 employees · Retail

United Kingdom

5.0

9 Dec 2025

Great if you are already on Zoho

Property tracking is built in, which matters with the MTD changes. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Craig Hargreaves

Finance manager · 51-200 employees · Food and beverage

United Kingdom

5.0

8 Dec 2025

Corporation Tax filing sold it

If you already use Zoho the other apps share data natively. Property tracking is built in, which matters with the MTD changes.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years17 found this helpful

Simon Trelawny

Director · 11-50 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

7 Dec 2025

Corporation Tax filing sold it

Filing a CT600 from the accounting software saved us a separate tax package, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months2 found this helpful

Andrew Kaur

Finance business partner · 501-1000 employees · Accounting

United Kingdom

5.0

5 Dec 2025

Corporation Tax filing sold it

Property tracking is built in, which matters with the MTD changes, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years24 found this helpful

Owen Corrigan

Sole trader · 11-50 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

4 Dec 2025

Great if you are already on Zoho

The feature depth for the money genuinely surprised us. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years36 found this helpful

Charlotte Nasir

Head of finance · 501-1000 employees · Charity and non-profit

United Kingdom

5.0

29 Nov 2025

Great if you are already on Zoho

If you already use Zoho the other apps share data natively, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years36 found this helpful

Hannah Iqbal

Office manager · 1-10 employees · Education

United Kingdom

3.0

29 Nov 2025

Great if you are already on Zoho

If you already use Zoho the other apps share data natively. That said, fewer UK accountants know it than Xero or QuickBooks and our accountant had never used it and was reluctant at first.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 4.0

Used for 1-2 years35 found this helpful

Christopher Mackenzie

Operations manager · 201-500 employees · Healthcare

United Kingdom

3.0

27 Nov 2025

Deep features for the money

Mixed. The feature depth for the money genuinely surprised us, but the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years37 found this helpful

Katie Okonkwo

Finance director · 1000+ employees · Manufacturing

United Kingdom

5.0

25 Nov 2025

Corporation Tax filing sold it

Receipt autoscans work well and the reports are comprehensive. Filing a CT600 from the accounting software saved us a separate tax package.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months3 found this helpful

Charlotte Stroud

Payroll manager · 51-200 employees · Charity and non-profit

United Kingdom

4.0

23 Nov 2025

Corporation Tax filing sold it

The free plan files Self Assessment, which almost nothing else does for nothing, and if you already use Zoho the other apps share data natively. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years33 found this helpful