Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Eleanor Marsden

Financial controller · 51-200 employees · Engineering

LinkedIn verifiedUnited Kingdom

5.0

13 Jan 2026

Corporation Tax filing sold it

Property tracking is built in, which matters with the MTD changes, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years22 found this helpful

Jodie Whitfield

Practice manager · 1-10 employees · Recruitment

United Kingdom

4.0

11 Jan 2026

Free plan that actually files

The feature depth for the money genuinely surprised us, and receipt autoscans work well and the reports are comprehensive. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

The feature depth for the money genuinely surprised us.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months37 found this helpful

Ruth Baptiste

Director · 11-50 employees · Legal services

United Kingdom

4.0

2 Jan 2026

Great if you are already on Zoho

Property tracking is built in, which matters with the MTD changes, and the free plan files Self Assessment, which almost nothing else does for nothing. Support on the free tier is email only, but we live with it.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months24 found this helpful

Nicola Middleton

Management accountant · 51-200 employees · Accounting

United Kingdom

4.0

21 Dec 2025

Free plan that actually files

The feature depth for the money genuinely surprised us. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months17 found this helpful

Priya Vaughan

Sole trader · 1-10 employees · IT services

United Kingdom

4.0

21 Dec 2025

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive, and filing a CT600 from the accounting software saved us a separate tax package. Fewer UK accountants know it than Xero or QuickBooks, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years9 found this helpful

Ian Whitfield

Company secretary · 51-200 employees · Veterinary

LinkedIn verifiedUnited Kingdom

2.0

20 Dec 2025

Incredible value

You have to be sure you need the breadth on offer, and our accountant had never used it and was reluctant at first. The feature depth for the money genuinely surprised us, which is about the only positive.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 2.0
Value for money: 1.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years3 found this helpful

Robert Patel

Finance director · 1000+ employees · Healthcare

United Kingdom

5.0

18 Dec 2025

Corporation Tax filing sold it

Filing a CT600 from the accounting software saved us a separate tax package. Property tracking is built in, which matters with the MTD changes.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months3 found this helpful

Nicola Ellery

Founder · 1-10 employees · Hospitality

United Kingdom

3.0

13 Dec 2025

Deep features for the money

Receipt autoscans work well and the reports are comprehensive. That said, fewer UK accountants know it than Xero or QuickBooks and the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years3 found this helpful

Megan Ellery

Office manager · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

13 Dec 2025

Deep features for the money

The feature depth for the money genuinely surprised us, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

The feature depth for the money genuinely surprised us.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years18 found this helpful

Simon Bramley

Founder · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

10 Dec 2025

Corporation Tax filing sold it

Filing a CT600 from the accounting software saved us a separate tax package. If you already use Zoho the other apps share data natively.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years17 found this helpful