Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Charlotte Trelawny

Founder · 1-10 employees · Property and lettings

United Kingdom

2.0

10 Mar 2026

Incredible value

The suite is huge and the upgrade path nudges you toward the full bundle, and you have to be sure you need the breadth on offer. If you already use Zoho the other apps share data natively, which is about the only positive.

Pros

If you already use Zoho the other apps share data natively.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 1.0

Used for 1-2 years6 found this helpful

Robert Radcliffe

Director · 1-10 employees · Hospitality

United Kingdom

2.0

22 Feb 2026

Check your accountant will use it

Support on the free tier is email only, and the suite is huge and the upgrade path nudges you toward the full bundle. The feature depth for the money genuinely surprised us, which is about the only positive.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 1.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months32 found this helpful

Rachel Dunmore

Owner · 1-10 employees · Healthcare

United Kingdom

4.0

20 Feb 2026

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months6 found this helpful

Rachel Okonkwo

Practice manager · 11-50 employees · Hospitality

United Kingdom

4.0

17 Feb 2026

Incredible value

Receipt autoscans work well and the reports are comprehensive, and the free plan files Self Assessment, which almost nothing else does for nothing. Fewer UK accountants know it than Xero or QuickBooks, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months38 found this helpful

Emma Sandhu

Founder · 1-10 employees · IT services

United Kingdom

5.0

15 Feb 2026

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months23 found this helpful

Kevin Hargreaves

Founder · 1-10 employees · Accounting

United Kingdom

5.0

10 Feb 2026

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years23 found this helpful

Rebecca Nasir

Sole trader · 11-50 employees · Veterinary

LinkedIn verifiedUnited Kingdom

3.0

9 Feb 2026

Incredible value

Mixed. If you already use Zoho the other apps share data natively, but our accountant had never used it and was reluctant at first.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 4.0

Used for Less than 6 months20 found this helpful

Priya Osei

Finance manager · 51-200 employees · Manufacturing

United Kingdom

3.0

30 Jan 2026

Free plan that actually files

Mixed. Property tracking is built in, which matters with the MTD changes, but support on the free tier is email only.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months12 found this helpful

Alan Fairbanks

HR manager · 201-500 employees · Recruitment

United Kingdom

5.0

23 Jan 2026

Great if you are already on Zoho

The feature depth for the money genuinely surprised us. Filing a CT600 from the accounting software saved us a separate tax package.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years19 found this helpful

Zoe Devlin

Founder · 11-50 employees · Professional services

United Kingdom

4.0

15 Jan 2026

Free plan that actually files

The feature depth for the money genuinely surprised us, and filing a CT600 from the accounting software saved us a separate tax package. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

The feature depth for the money genuinely surprised us.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months23 found this helpful