Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

David Patel

Finance business partner · 501-1000 employees · Healthcare

LinkedIn verifiedUnited Kingdom

3.0

31 Mar 2026

Free plan that actually files

The free plan files Self Assessment, which almost nothing else does for nothing. That said, the suite is huge and the upgrade path nudges you toward the full bundle and fewer UK accountants know it than Xero or QuickBooks.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 2.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years22 found this helpful

Sophie Devlin

Founder · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

30 Mar 2026

Corporation Tax filing sold it

Property tracking is built in, which matters with the MTD changes. Receipt autoscans work well and the reports are comprehensive.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months34 found this helpful

Zoe Cavendish

Company secretary · 201-500 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

4.0

30 Mar 2026

Deep features for the money

The free plan files Self Assessment, which almost nothing else does for nothing. Only real gripe is that our accountant had never used it and was reluctant at first.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months24 found this helpful

Priya Radcliffe

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom

4.0

27 Mar 2026

Great if you are already on Zoho

The free plan files Self Assessment, which almost nothing else does for nothing. Only real gripe is that our accountant had never used it and was reluctant at first.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years29 found this helpful

Neil Baptiste

Founder · 11-50 employees · Food and beverage

United Kingdom

2.0

26 Mar 2026

Free plan that actually files

The suite is huge and the upgrade path nudges you toward the full bundle, and you have to be sure you need the breadth on offer. The feature depth for the money genuinely surprised us, which is about the only positive.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months7 found this helpful

Simon Devlin

HR director · 1000+ employees · Wholesale

United Kingdom

4.0

22 Mar 2026

Great if you are already on Zoho

The feature depth for the money genuinely surprised us, and filing a CT600 from the accounting software saved us a separate tax package. You have to be sure you need the breadth on offer, but we live with it.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years12 found this helpful

Claire Patel

HR director · 501-1000 employees · Charity and non-profit

United Kingdom

5.0

20 Mar 2026

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months6 found this helpful

Thomas Hargreaves

Finance manager · 51-200 employees · Manufacturing

United Kingdom

3.0

18 Mar 2026

Check your accountant will use it

Mixed. Filing a CT600 from the accounting software saved us a separate tax package, but our accountant had never used it and was reluctant at first.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 4.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years11 found this helpful

Amy Mackenzie

Finance manager · 201-500 employees · Charity and non-profit

United Kingdom

5.0

15 Mar 2026

Incredible value

If you already use Zoho the other apps share data natively. The feature depth for the money genuinely surprised us.

Pros

If you already use Zoho the other apps share data natively.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months11 found this helpful

Daniel Radcliffe

Management accountant · 51-200 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

11 Mar 2026

Corporation Tax filing sold it

Property tracking is built in, which matters with the MTD changes, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months11 found this helpful