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Strong feature depth for the money, with a free tier that files Self Assessment

Ratings by dimension

  • Ease of use4.1
  • Value4.0
  • Support4.0
  • Features4.1

Rating distribution

  • 5 stars114
  • 4 stars69
  • 3 stars36
  • 2 stars17
  • 1 star4

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Verified reviews for Zoho Books

240 reviews matching your filters

Claire Pemberton

Practice manager · 1-10 employees · Healthcare

United Kingdom
2.0

21 Aug 2024

Check your accountant will use it

Support on the free tier is email only, and you have to be sure you need the breadth on offer. Property tracking is built in, which matters with the MTD changes, which is about the only positive.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use
2.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 2+ years8 found this helpful

Charlotte Ashworth

Company secretary · 201-500 employees · Wholesale

United Kingdom
5.0

20 Aug 2024

Incredible value

The free plan files Self Assessment, which almost nothing else does for nothing, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months24 found this helpful

Katie Patel

Office manager · 1-10 employees · Fitness and leisure

United Kingdom
4.0

16 Aug 2024

Check your accountant will use it

If you already use Zoho the other apps share data natively, and the feature depth for the money genuinely surprised us. Fewer UK accountants know it than Xero or QuickBooks, but we live with it.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months6 found this helpful

Helen Hargreaves

Founder · 1-10 employees · Veterinary

United Kingdom
4.0

15 Aug 2024

Corporation Tax filing sold it

If you already use Zoho the other apps share data natively, and the free plan files Self Assessment, which almost nothing else does for nothing. You have to be sure you need the breadth on offer, but we live with it.

Pros

If you already use Zoho the other apps share data natively.

Cons

You have to be sure you need the breadth on offer.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months23 found this helpful

Sarah Iqbal

Founder · 1-10 employees · Accounting

United Kingdom
5.0

15 Aug 2024

Incredible value

The free plan files Self Assessment, which almost nothing else does for nothing, and filing a CT600 from the accounting software saved us a separate tax package. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months28 found this helpful

Ian Pemberton

Bookkeeper · 11-50 employees · Professional services

United Kingdom
5.0

12 Aug 2024

Corporation Tax filing sold it

The feature depth for the money genuinely surprised us. Receipt autoscans work well and the reports are comprehensive.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years39 found this helpful

Helen Devlin

Office manager · 1-10 employees · Property and lettings

United Kingdom
3.0

10 Aug 2024

Corporation Tax filing sold it

Receipt autoscans work well and the reports are comprehensive. That said, the suite is huge and the upgrade path nudges you toward the full bundle and you have to be sure you need the breadth on offer.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
3.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 6-12 months16 found this helpful

Craig Rhodes

Financial controller · 51-200 employees · Legal services

United Kingdom
4.0

27 Jul 2024

Great if you are already on Zoho

Property tracking is built in, which matters with the MTD changes. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years23 found this helpful

Ruth Whitfield

Management accountant · 201-500 employees · Wholesale

United Kingdom
4.0

20 Jul 2024

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package, and property tracking is built in, which matters with the MTD changes. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for 2+ years6 found this helpful

Christopher Osei

Founder · 1-10 employees · Wholesale

United Kingdom
4.0

19 Jul 2024

Incredible value

Property tracking is built in, which matters with the MTD changes, and filing a CT600 from the accounting software saved us a separate tax package. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years2 found this helpful