Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Kevin Whitfield

Financial controller · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

18 Jul 2024

Corporation Tax filing sold it

If you already use Zoho the other apps share data natively. Only real gripe is that our accountant had never used it and was reluctant at first.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years

Ruth Thornley

Operations manager · 201-500 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

3.0

16 Jul 2024

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package. That said, fewer UK accountants know it than Xero or QuickBooks and the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years38 found this helpful

Freya Marsden

Owner · 11-50 employees · IT services

United Kingdom

3.0

11 Jul 2024

Great if you are already on Zoho

Mixed. The feature depth for the money genuinely surprised us, but you have to be sure you need the breadth on offer.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 3.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months19 found this helpful

Bethany Nasir

Head of payroll · 501-1000 employees · Construction

United Kingdom

4.0

10 Jul 2024

Deep features for the money

The free plan files Self Assessment, which almost nothing else does for nothing, and property tracking is built in, which matters with the MTD changes. Support on the free tier is email only, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years28 found this helpful

Olivia Nowak

HR manager · 201-500 employees · Property and lettings

United Kingdom

5.0

9 Jul 2024

Incredible value

The free plan files Self Assessment, which almost nothing else does for nothing. If you already use Zoho the other apps share data natively.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years8 found this helpful

Olivia Bramley

Director · 11-50 employees · Accounting

United Kingdom

2.0

6 Jul 2024

Check your accountant will use it

You have to be sure you need the breadth on offer, and the suite is huge and the upgrade path nudges you toward the full bundle. If you already use Zoho the other apps share data natively, which is about the only positive.

Pros

If you already use Zoho the other apps share data natively.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 2+ years34 found this helpful

Ruth Ashworth

Finance business partner · 1000+ employees · Recruitment

United Kingdom

4.0

29 Jun 2024

Deep features for the money

Receipt autoscans work well and the reports are comprehensive, and filing a CT600 from the accounting software saved us a separate tax package. Fewer UK accountants know it than Xero or QuickBooks, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months23 found this helpful

Mohammed Holloway

Finance manager · 51-200 employees · Charity and non-profit

United Kingdom

5.0

23 Jun 2024

Deep features for the money

The feature depth for the money genuinely surprised us, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months37 found this helpful

James Vaughan

Operations manager · 201-500 employees · Fitness and leisure

United Kingdom

5.0

22 Jun 2024

Corporation Tax filing sold it

If you already use Zoho the other apps share data natively, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

If you already use Zoho the other apps share data natively.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months33 found this helpful

Ian Wexford

Director · 1-10 employees · Recruitment

United Kingdom

3.0

18 Jun 2024

Incredible value

If you already use Zoho the other apps share data natively. That said, our accountant had never used it and was reluctant at first and you have to be sure you need the breadth on offer.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 2.0
Customer service: 2.0
Functionality: 4.0

Used for 2+ years37 found this helpful