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Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

Ratings by dimension

  • Ease of use4.1
  • Value4.0
  • Support4.0
  • Features4.1

Rating distribution

  • 5 stars114
  • 4 stars69
  • 3 stars36
  • 2 stars17
  • 1 star4

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Verified reviews for Zoho Books

240 reviews matching your filters

Stephen Stroud

Operations manager · 51-200 employees · IT services

United Kingdom
5.0

12 Nov 2024

Incredible value

The feature depth for the money genuinely surprised us. If you already use Zoho the other apps share data natively.

Pros

The feature depth for the money genuinely surprised us.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years30 found this helpful

Peter Hargreaves

Practice manager · 1-10 employees · Recruitment

United Kingdom
5.0

12 Nov 2024

Incredible value

Receipt autoscans work well and the reports are comprehensive. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months25 found this helpful

Helen Bhatti

Practice manager · 1-10 employees · Recruitment

United Kingdom
4.0

5 Nov 2024

Great if you are already on Zoho

The free plan files Self Assessment, which almost nothing else does for nothing, and the feature depth for the money genuinely surprised us. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months14 found this helpful

James Radcliffe

Owner · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
4.0

2 Nov 2024

Check your accountant will use it

The free plan files Self Assessment, which almost nothing else does for nothing, and receipt autoscans work well and the reports are comprehensive. You have to be sure you need the breadth on offer, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

You have to be sure you need the breadth on offer.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 6-12 months33 found this helpful

Kevin Cavendish

Bookkeeper · 11-50 employees · Healthcare

LinkedIn verifiedUnited Kingdom
1.0

30 Oct 2024

Check your accountant will use it

You have to be sure you need the breadth on offer. The suite is huge and the upgrade path nudges you toward the full bundle. Looking at alternatives.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

You have to be sure you need the breadth on offer.

Ease of use
1.0
Value for money
1.0
Customer service
1.0
Functionality
2.0
Used for 6-12 months15 found this helpful

Priya Bhatti

Bookkeeper · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom
2.0

28 Oct 2024

Check your accountant will use it

Fewer UK accountants know it than Xero or QuickBooks, and the suite is huge and the upgrade path nudges you toward the full bundle. The feature depth for the money genuinely surprised us, which is about the only positive.

Pros

The feature depth for the money genuinely surprised us.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
2.0
Value for money
2.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months29 found this helpful

Katie Colquhoun

Practice manager · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
3.0

17 Oct 2024

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package. That said, fewer UK accountants know it than Xero or QuickBooks and support on the free tier is email only.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
3.0
Value for money
4.0
Customer service
3.0
Functionality
3.0
Used for 2+ years18 found this helpful

Andrew Trelawny

Office manager · 11-50 employees · Veterinary

United Kingdom
5.0

15 Oct 2024

Check your accountant will use it

The free plan files Self Assessment, which almost nothing else does for nothing, and property tracking is built in, which matters with the MTD changes. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months30 found this helpful

Fiona Lockhart

Office manager · 11-50 employees · Legal services

United Kingdom
5.0

14 Oct 2024

Free plan that actually files

The feature depth for the money genuinely surprised us. If you already use Zoho the other apps share data natively.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months21 found this helpful

Eleanor Wexford

Director · 11-50 employees · Marketing and advertising

United Kingdom
5.0

6 Oct 2024

Free plan that actually files

The free plan files Self Assessment, which almost nothing else does for nothing. Receipt autoscans work well and the reports are comprehensive.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years12 found this helpful