Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

Visit website

Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Zoho Books

240 reviews matching your filters

Freya Rhodes

Office manager · 1-10 employees · Legal services

United Kingdom

4.0

19 Dec 2024

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months12 found this helpful

Andrew Nasir

Owner · 11-50 employees · Marketing and advertising

United Kingdom

5.0

12 Dec 2024

Free plan that actually files

The free plan files Self Assessment, which almost nothing else does for nothing. If you already use Zoho the other apps share data natively.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months38 found this helpful

Gareth Ainsley

Practice manager · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

12 Dec 2024

Corporation Tax filing sold it

The free plan files Self Assessment, which almost nothing else does for nothing. Receipt autoscans work well and the reports are comprehensive.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful

Helen Nasir

Founder · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

5.0

11 Dec 2024

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package. If you already use Zoho the other apps share data natively.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years12 found this helpful

Ruth Ainsley

Sole trader · 11-50 employees · Accounting

United Kingdom

5.0

10 Dec 2024

Corporation Tax filing sold it

The feature depth for the money genuinely surprised us. The free plan files Self Assessment, which almost nothing else does for nothing.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months6 found this helpful

Katie Dunmore

Sole trader · 11-50 employees · Healthcare

United Kingdom

5.0

7 Dec 2024

Free plan that actually files

The feature depth for the money genuinely surprised us, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years20 found this helpful

Robert Kowalski

Management accountant · 201-500 employees · Engineering

United Kingdom

5.0

5 Dec 2024

Free plan that actually files

The feature depth for the money genuinely surprised us. If you already use Zoho the other apps share data natively.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years27 found this helpful

Andrew Iqbal

Owner · 1-10 employees · Food and beverage

United Kingdom

4.0

28 Nov 2024

Free plan that actually files

Property tracking is built in, which matters with the MTD changes. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months32 found this helpful

Freya Hargreaves

Financial controller · 51-200 employees · Accounting

LinkedIn verifiedUnited Kingdom

4.0

27 Nov 2024

Incredible value

Receipt autoscans work well and the reports are comprehensive. Only real gripe is that you have to be sure you need the breadth on offer.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years13 found this helpful

Owen Trelawny

Owner · 1-10 employees · Manufacturing

United Kingdom

4.0

23 Nov 2024

Check your accountant will use it

Receipt autoscans work well and the reports are comprehensive, and the feature depth for the money genuinely surprised us. You have to be sure you need the breadth on offer, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for 1-2 years35 found this helpful