Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

Visit website

Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

Filter reviews

Country

Industry

Company size

How long used

Sort by

Verified reviews for Zoho Books

240 reviews matching your filters

Charlotte Kowalski

Practice manager · 1-10 employees · Recruitment

United Kingdom

4.0

25 Jan 2025

Deep features for the money

The free plan files Self Assessment, which almost nothing else does for nothing, and filing a CT600 from the accounting software saved us a separate tax package. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months17 found this helpful

Eleanor Osei

Founder · 1-10 employees · Healthcare

United Kingdom

4.0

23 Jan 2025

Free plan that actually files

Receipt autoscans work well and the reports are comprehensive, and if you already use Zoho the other apps share data natively. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Alan Halliwell

Founder · 11-50 employees · Retail

United Kingdom

5.0

23 Jan 2025

Deep features for the money

Property tracking is built in, which matters with the MTD changes, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months7 found this helpful

Priya Vaughan

Sole trader · 1-10 employees · Legal services

United Kingdom

5.0

13 Jan 2025

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months3 found this helpful

Fiona Cavendish

Owner · 1-10 employees · Recruitment

United Kingdom

5.0

12 Jan 2025

Incredible value

Receipt autoscans work well and the reports are comprehensive. Filing a CT600 from the accounting software saved us a separate tax package.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Andrew Dunmore

Management accountant · 51-200 employees · Professional services

United Kingdom

4.0

12 Jan 2025

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package, and receipt autoscans work well and the reports are comprehensive. Support on the free tier is email only, but we live with it.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months18 found this helpful

Zoe Iqbal

Bookkeeper · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

3.0

7 Jan 2025

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package. That said, the suite is huge and the upgrade path nudges you toward the full bundle and fewer UK accountants know it than Xero or QuickBooks.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years9 found this helpful

Adam Hargreaves

Founder · 1-10 employees · Hospitality

United Kingdom

4.0

31 Dec 2024

Incredible value

Property tracking is built in, which matters with the MTD changes. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months16 found this helpful

Jodie Adeyemi

Office manager · 1-10 employees · Hospitality

United Kingdom

5.0

28 Dec 2024

Deep features for the money

If you already use Zoho the other apps share data natively. The feature depth for the money genuinely surprised us.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months29 found this helpful

Hannah Cavendish

Bookkeeper · 1-10 employees · Recruitment

LinkedIn verifiedUnited Kingdom

4.0

26 Dec 2024

Corporation Tax filing sold it

If you already use Zoho the other apps share data natively. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

If you already use Zoho the other apps share data natively.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years32 found this helpful