Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Rachel Marsden

HR manager · 51-200 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

24 Feb 2025

Check your accountant will use it

Property tracking is built in, which matters with the MTD changes. Receipt autoscans work well and the reports are comprehensive.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months24 found this helpful

Rebecca Radcliffe

Director · 1-10 employees · Marketing and advertising

United Kingdom

5.0

23 Feb 2025

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months28 found this helpful

Daniel Marsden

Owner · 11-50 employees · Charity and non-profit

United Kingdom

4.0

22 Feb 2025

Check your accountant will use it

Property tracking is built in, which matters with the MTD changes. Only real gripe is that support on the free tier is email only.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months19 found this helpful

Emma Marsden

Practice manager · 11-50 employees · Veterinary

United Kingdom

5.0

21 Feb 2025

Deep features for the money

Receipt autoscans work well and the reports are comprehensive, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years37 found this helpful

Eleanor Begum

Practice manager · 11-50 employees · Retail

United Kingdom

5.0

17 Feb 2025

Check your accountant will use it

If you already use Zoho the other apps share data natively. Property tracking is built in, which matters with the MTD changes.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months1 found this helpful

Adam Devlin

Founder · 1-10 employees · Veterinary

United Kingdom

4.0

14 Feb 2025

Corporation Tax filing sold it

Receipt autoscans work well and the reports are comprehensive, and the feature depth for the money genuinely surprised us. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years31 found this helpful

David Corrigan

Finance manager · 201-500 employees · Veterinary

LinkedIn verifiedUnited Kingdom

3.0

14 Feb 2025

Corporation Tax filing sold it

The feature depth for the money genuinely surprised us. That said, the suite is huge and the upgrade path nudges you toward the full bundle and fewer UK accountants know it than Xero or QuickBooks.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months27 found this helpful

Adam Ainsley

Sole trader · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

5 Feb 2025

Check your accountant will use it

Property tracking is built in, which matters with the MTD changes, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months

Jodie Stroud

Sole trader · 1-10 employees · Recruitment

United Kingdom

5.0

5 Feb 2025

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years6 found this helpful

Kevin Cavendish

Financial controller · 51-200 employees · Property and lettings

United Kingdom

5.0

30 Jan 2025

Free plan that actually files

Receipt autoscans work well and the reports are comprehensive. The feature depth for the money genuinely surprised us.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months36 found this helpful