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Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

Ratings by dimension

  • Ease of use4.1
  • Value4.0
  • Support4.0
  • Features4.1

Rating distribution

  • 5 stars114
  • 4 stars69
  • 3 stars36
  • 2 stars17
  • 1 star4

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Verified reviews for Zoho Books

240 reviews matching your filters

Andrew Patel

Practice manager · 1-10 employees · Fitness and leisure

United Kingdom
5.0

26 Apr 2025

Deep features for the money

If you already use Zoho the other apps share data natively. Property tracking is built in, which matters with the MTD changes.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months15 found this helpful

Owen Quinn

Bookkeeper · 11-50 employees · Veterinary

United Kingdom
4.0

24 Apr 2025

Corporation Tax filing sold it

Receipt autoscans work well and the reports are comprehensive. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
3.0
Value for money
4.0
Customer service
5.0
Functionality
3.0
Used for 6-12 months5 found this helpful

Rachel Radcliffe

HR manager · 201-500 employees · Food and beverage

United Kingdom
2.0

21 Apr 2025

Deep features for the money

You have to be sure you need the breadth on offer, and our accountant had never used it and was reluctant at first. The feature depth for the money genuinely surprised us, which is about the only positive.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for Less than 6 months39 found this helpful

Louise Bhatti

Founder · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom
2.0

21 Apr 2025

Great if you are already on Zoho

The suite is huge and the upgrade path nudges you toward the full bundle, and our accountant had never used it and was reluctant at first. Property tracking is built in, which matters with the MTD changes, which is about the only positive.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
1.0
Value for money
3.0
Customer service
1.0
Functionality
2.0
Used for Less than 6 months38 found this helpful

Priya Osei

Sole trader · 11-50 employees · Healthcare

United Kingdom
5.0

14 Apr 2025

Deep features for the money

Property tracking is built in, which matters with the MTD changes, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years9 found this helpful

Katie Holloway

Founder · 1-10 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
2.0

12 Apr 2025

Great if you are already on Zoho

The suite is huge and the upgrade path nudges you toward the full bundle, and support on the free tier is email only. Property tracking is built in, which matters with the MTD changes, which is about the only positive.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
2.0
Value for money
2.0
Customer service
3.0
Functionality
1.0
Used for 2+ years4 found this helpful

Michael Bramley

Company secretary · 201-500 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom
4.0

12 Apr 2025

Corporation Tax filing sold it

Property tracking is built in, which matters with the MTD changes. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months26 found this helpful

Gareth Osei

Company secretary · 201-500 employees · Education

LinkedIn verifiedUnited Kingdom
3.0

10 Apr 2025

Great if you are already on Zoho

The free plan files Self Assessment, which almost nothing else does for nothing. That said, fewer UK accountants know it than Xero or QuickBooks and you have to be sure you need the breadth on offer.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
4.0
Value for money
3.0
Customer service
3.0
Functionality
2.0
Used for 2+ years35 found this helpful

Mohammed Bhatti

Finance manager · 201-500 employees · Legal services

United Kingdom
5.0

29 Mar 2025

Check your accountant will use it

Receipt autoscans work well and the reports are comprehensive, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 1-2 years17 found this helpful

Priya Middleton

Founder · 11-50 employees · Education

United Kingdom
4.0

25 Mar 2025

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months12 found this helpful