Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Alan Sandhu

Finance director · 501-1000 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

10 Jun 2025

Great if you are already on Zoho

Property tracking is built in, which matters with the MTD changes, and receipt autoscans work well and the reports are comprehensive. Support on the free tier is email only, but we live with it.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years11 found this helpful

Michael Stroud

Operations manager · 201-500 employees · Logistics and transport

United Kingdom

5.0

6 Jun 2025

Deep features for the money

The free plan files Self Assessment, which almost nothing else does for nothing, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years13 found this helpful

Gareth Quinn

Management accountant · 51-200 employees · Professional services

LinkedIn verifiedUnited Kingdom

5.0

5 Jun 2025

Free plan that actually files

Receipt autoscans work well and the reports are comprehensive, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years30 found this helpful

Eleanor Holloway

Practice manager · 1-10 employees · Food and beverage

United Kingdom

3.0

26 May 2025

Incredible value

Mixed. If you already use Zoho the other apps share data natively, but support on the free tier is email only.

Pros

If you already use Zoho the other apps share data natively.

Cons

Support on the free tier is email only.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months3 found this helpful

Nicola Holloway

Founder · 11-50 employees · Recruitment

United Kingdom

1.0

23 May 2025

Check your accountant will use it

Our accountant had never used it and was reluctant at first. You have to be sure you need the breadth on offer. Looking at alternatives.

Pros

The feature depth for the money genuinely surprised us.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 1.0

Used for 1-2 years34 found this helpful

Bethany Ainsley

Founder · 11-50 employees · Retail

United Kingdom

4.0

20 May 2025

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package, and receipt autoscans work well and the reports are comprehensive. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years14 found this helpful

Mark Iqbal

Director · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

13 May 2025

Corporation Tax filing sold it

If you already use Zoho the other apps share data natively. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years34 found this helpful

Sarah Mackenzie

Director · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom

3.0

6 May 2025

Check your accountant will use it

The feature depth for the money genuinely surprised us. That said, fewer UK accountants know it than Xero or QuickBooks and support on the free tier is email only.

Pros

The feature depth for the money genuinely surprised us.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 2.0

Used for 1-2 years13 found this helpful

David Whitfield

Company secretary · 201-500 employees · Property and lettings

United Kingdom

3.0

2 May 2025

Incredible value

Mixed. Filing a CT600 from the accounting software saved us a separate tax package, but our accountant had never used it and was reluctant at first.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months22 found this helpful

Olivia Dunmore

Sole trader · 11-50 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

4.0

28 Apr 2025

Great if you are already on Zoho

Property tracking is built in, which matters with the MTD changes. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months21 found this helpful