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Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Aisha Ainsley

Finance manager · 51-200 employees · Logistics and transport

United Kingdom
4.0

13 Apr 2026

Reconciliation is unmatched

The interface is genuinely pleasant, which sounds minor until you use it daily, and bank reconciliation is the fastest I have used, a month clears in minutes. The fixed asset register is functional rather than good, but we live with it.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The fixed asset register is functional rather than good.

Ease of use
4.0
Value for money
3.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months17 found this helpful

Zoe Adeyemi

Finance manager · 51-200 employees · Accounting

United Kingdom
4.0

8 Apr 2026

Great for connecting other systems

The interface is genuinely pleasant, which sounds minor until you use it daily, and CIS calculations for subcontractors are handled properly. Inventory is basic, we run a separate app for real stock control, but we live with it.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 2+ years22 found this helpful

Sophie Bramley

Bookkeeper · 1-10 employees · Charity and non-profit

United Kingdom
4.0

6 Apr 2026

Unlimited users is a real saving

CIS calculations for subcontractors are handled properly, and bank reconciliation is the fastest I have used, a month clears in minutes. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months15 found this helpful

Peter Middleton

Founder · 11-50 employees · Construction

United Kingdom
5.0

2 Apr 2026

Payroll included tipped it for us

Our accountant knows it inside out so support is never a problem, and the app marketplace connected our stock system in an afternoon. No complaints so far.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

The fixed asset register is functional rather than good.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months10 found this helpful

Charlotte Iqbal

Practice manager · 11-50 employees · Logistics and transport

United Kingdom
4.0

2 Apr 2026

Unlimited users is a real saving

Payroll is included from the Grow plan so we dropped a second subscription, and CIS calculations for subcontractors are handled properly. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
3.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for 6-12 months16 found this helpful

Martin Dunmore

Sole trader · 11-50 employees · Recruitment

United Kingdom
1.0

1 Apr 2026

The nicest accounting software to use

Inventory is basic, we run a separate app for real stock control. Reporting is clean but less customisable than I expected. Looking at alternatives.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
1.0
Value for money
2.0
Customer service
1.0
Functionality
2.0
Used for 2+ years33 found this helpful

Simon Colquhoun

Owner · 11-50 employees · Hospitality

United Kingdom
5.0

25 Mar 2026

Payroll included tipped it for us

Unlimited users means the whole team can be in the books without a fee. Our accountant knows it inside out so support is never a problem.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months24 found this helpful

Nicola Middleton

Bookkeeper · 1-10 employees · Healthcare

United Kingdom
4.0

23 Mar 2026

Reconciliation is unmatched

Payroll is included from the Grow plan so we dropped a second subscription. Only real gripe is that the introductory discount ends and the standard price is a jump.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
4.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months34 found this helpful

Thomas Wexford

Practice manager · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom
5.0

21 Mar 2026

Fast month end, every time

Payroll is included from the Grow plan so we dropped a second subscription. Bank reconciliation is the fastest I have used, a month clears in minutes.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years35 found this helpful

Priya Ashworth

Founder · 11-50 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

19 Mar 2026

Start on Grow, not Ignite

Our accountant knows it inside out so support is never a problem, and CIS calculations for subcontractors are handled properly. No complaints so far.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months3 found this helpful