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Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

Ratings by dimension

  • Ease of use4.0
  • Value4.0
  • Support3.9
  • Features4.0

Rating distribution

  • 5 stars125
  • 4 stars100
  • 3 stars45
  • 2 stars18
  • 1 star9

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Verified reviews for Xero

297 reviews matching your filters

Neil Ellery

Systems accountant · 1000+ employees · Education

United Kingdom
5.0

4 May 2026

Reconciliation is unmatched

Unlimited users means the whole team can be in the books without a fee. MTD VAT submissions have never once given us trouble.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The fixed asset register is functional rather than good.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years31 found this helpful

Adam Dunmore

Payroll manager · 51-200 employees · Engineering

United Kingdom
3.0

30 Apr 2026

Solid, with a weak entry tier

Mixed. The interface is genuinely pleasant, which sounds minor until you use it daily, but the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
2.0
Used for 1-2 years38 found this helpful

Neil Colquhoun

HR manager · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom
2.0

29 Apr 2026

The nicest accounting software to use

Reporting is clean but less customisable than I expected, and inventory is basic, we run a separate app for real stock control. MTD VAT submissions have never once given us trouble, which is about the only positive.

Pros

MTD VAT submissions have never once given us trouble.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
3.0
Value for money
2.0
Customer service
2.0
Functionality
3.0
Used for 1-2 years34 found this helpful

Robert Dunmore

Founder · 11-50 employees · Healthcare

United Kingdom
4.0

29 Apr 2026

Fast month end, every time

Bank reconciliation is the fastest I have used, a month clears in minutes, and unlimited users means the whole team can be in the books without a fee. The Ignite tier is far too tight, twenty invoices a month is nothing, but we live with it.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years3 found this helpful

James Quinn

Bookkeeper · 1-10 employees · Accounting

United Kingdom
5.0

28 Apr 2026

Reconciliation is unmatched

Unlimited users means the whole team can be in the books without a fee, and CIS calculations for subcontractors are handled properly. No complaints so far.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
5.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months12 found this helpful

Adam Bramley

Office manager · 11-50 employees · Hospitality

United Kingdom
3.0

23 Apr 2026

Solid, with a weak entry tier

Mixed. The interface is genuinely pleasant, which sounds minor until you use it daily, but the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
3.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years39 found this helpful

Robert Mackenzie

Finance business partner · 1000+ employees · Engineering

United Kingdom
4.0

19 Apr 2026

Fast month end, every time

Our accountant knows it inside out so support is never a problem, and unlimited users means the whole team can be in the books without a fee. Reporting is clean but less customisable than I expected, but we live with it.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

Reporting is clean but less customisable than I expected.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
3.0
Used for Less than 6 months6 found this helpful

Laura Okonkwo

Bookkeeper · 11-50 employees · IT services

United Kingdom
4.0

16 Apr 2026

Reconciliation is unmatched

The interface is genuinely pleasant, which sounds minor until you use it daily. Only real gripe is that most businesses need to start on Grow, not the headline entry plan.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use
3.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years22 found this helpful

Sarah Cavendish

Director · 1-10 employees · Marketing and advertising

United Kingdom
5.0

15 Apr 2026

Reconciliation is unmatched

The interface is genuinely pleasant, which sounds minor until you use it daily, and the app marketplace connected our stock system in an afternoon. No complaints so far.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months24 found this helpful

Richard Osei

Owner · 11-50 employees · Fitness and leisure

United Kingdom
3.0

14 Apr 2026

Reconciliation is unmatched

Mixed. The app marketplace connected our stock system in an afternoon, but the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
4.0
Used for 1-2 years36 found this helpful