MTD VAT submissions have never once given us trouble. Only real gripe is that the Ignite tier is far too tight, twenty invoices a month is nothing.
Pros
MTD VAT submissions have never once given us trouble.
Cons
The Ignite tier is far too tight, twenty invoices a month is nothing.
Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months7 found this helpful
O
Owen Kaur
Finance manager · 201-500 employees · Veterinary
United Kingdom
4.0
30 May 2026
Reconciliation is unmatched
CIS calculations for subcontractors are handled properly. Only real gripe is that most businesses need to start on Grow, not the headline entry plan.
Pros
CIS calculations for subcontractors are handled properly.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months4 found this helpful
O
Olivia Pemberton
Office manager · 1-10 employees · Healthcare
LinkedIn verifiedUnited Kingdom
3.0
27 May 2026
Solid, with a weak entry tier
CIS calculations for subcontractors are handled properly. That said, the introductory discount ends and the standard price is a jump and the Ignite tier is far too tight, twenty invoices a month is nothing.
Pros
CIS calculations for subcontractors are handled properly.
Cons
The introductory discount ends and the standard price is a jump.
Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
3.0
Used for Less than 6 months16 found this helpful
R
Ruth Ferreira
HR manager · 51-200 employees · Education
LinkedIn verifiedUnited Kingdom
1.0
23 May 2026
Solid, with a weak entry tier
The Ignite tier is far too tight, twenty invoices a month is nothing. Reporting is clean but less customisable than I expected. Looking at alternatives.
Pros
The interface is genuinely pleasant, which sounds minor until you use it daily.
Cons
The Ignite tier is far too tight, twenty invoices a month is nothing.
Ease of use
1.0
Value for money
1.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months22 found this helpful
E
Emma Okonkwo
Bookkeeper · 1-10 employees · Education
United Kingdom
3.0
21 May 2026
Start on Grow, not Ignite
CIS calculations for subcontractors are handled properly. That said, the introductory discount ends and the standard price is a jump and the Ignite tier is far too tight, twenty invoices a month is nothing.
Pros
CIS calculations for subcontractors are handled properly.
Cons
The introductory discount ends and the standard price is a jump.
Ease of use
3.0
Value for money
3.0
Customer service
3.0
Functionality
3.0
Used for 6-12 months
M
Michael Whitfield
Owner · 1-10 employees · Education
LinkedIn verifiedUnited Kingdom
4.0
16 May 2026
Solid, with a weak entry tier
Our accountant knows it inside out so support is never a problem. Only real gripe is that most businesses need to start on Grow, not the headline entry plan.
Pros
Our accountant knows it inside out so support is never a problem.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
5.0
Used for Less than 6 months27 found this helpful
P
Paul Cavendish
HR manager · 51-200 employees · Legal services
United Kingdom
4.0
11 May 2026
The nicest accounting software to use
Payroll is included from the Grow plan so we dropped a second subscription, and our accountant knows it inside out so support is never a problem. Reporting is clean but less customisable than I expected, but we live with it.
Pros
Payroll is included from the Grow plan so we dropped a second subscription.
Cons
Reporting is clean but less customisable than I expected.
Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for Less than 6 months11 found this helpful
C
Claire Nasir
Practice manager · 1-10 employees · Fitness and leisure
United Kingdom
2.0
5 May 2026
Great for connecting other systems
Reporting is clean but less customisable than I expected, and the Ignite tier is far too tight, twenty invoices a month is nothing. MTD VAT submissions have never once given us trouble, which is about the only positive.
Pros
MTD VAT submissions have never once given us trouble.
Cons
Reporting is clean but less customisable than I expected.
Ease of use
2.0
Value for money
3.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months6 found this helpful
S
Simon Holloway
Company secretary · 51-200 employees · Retail
LinkedIn verifiedUnited Kingdom
5.0
4 May 2026
Reconciliation is unmatched
Payroll is included from the Grow plan so we dropped a second subscription. Our accountant knows it inside out so support is never a problem.
Pros
Payroll is included from the Grow plan so we dropped a second subscription.
Cons
Most businesses need to start on Grow, not the headline entry plan.
Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years28 found this helpful
J
Jodie Whitfield
Practice manager · 11-50 employees · Wholesale
United Kingdom
4.0
4 May 2026
Reconciliation is unmatched
The interface is genuinely pleasant, which sounds minor until you use it daily, and bank reconciliation is the fastest I have used, a month clears in minutes. The fixed asset register is functional rather than good, but we live with it.
Pros
The interface is genuinely pleasant, which sounds minor until you use it daily.
Cons
The fixed asset register is functional rather than good.
